Enlarging your at-home workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Toledo organization to pick the right tools and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide services that go from on demand guidance for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Toledo, Ohio businesses to succeed with any facet of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Video Conferencing for Teleworkers
A broad selection of video conferencing products from major technology companies enable online discussions, video conferencing, chat, and screen sharing for both onsite users and at-home workers. Many companies use multiple conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help you to maintain your current conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's support services for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist you to optimize your network architecture to host them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home environment for your Toledo, Ohio organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.

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    Progent has been delivering SharePoint consulting services since the initial product was published more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in individual jobs associated with your SharePoint 2013 migration.

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    If your company computer system combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for easy management, transparent dataflow, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical support and repair, on-site technical support, and Help Desk outsourcing.

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