Toronto Microsoft Certified Support Services
Microsoft Dynamics GP (Great Plains) Upgrade and Enhancement Consulting Experts
Microsoft Dynamics GP, previously called Great Plains, sports a longer track record than almost any other enterprise resource planning (ERP) platform made for the Windows OS. Microsoft Dynamics GP is a mature, feature-rich product and is one of the most widely used ERP platforms for SMBs, with around 50,000 active installations globally. A number of businesses who have relied on Dynamics GP for years or decades have been able to postpone upgrades and maintenance to the point that they now find themselves running legacy software and outmoded IT infrastructure. This is risky. At the same time, a recurring theme we hear from prospective clients is that they have trouble finding veteran Microsoft Dynamics GP consultants who can provide guidance on how to update their Dynamics GP environment efficiently and get the maximum benefit from the application.
The more a business attempts to make do with legacy releases of Dynamics GP, the more challenging the migration process tends to be. When physical host servers or disk systems break down, there may be no equivalent devices on the market to use as substitutes. When releases of Windows Server that run Dynamics GP reach end-of-support status, critical security updates stop being developed. Current releases of SQL Server might not work with your special GP customizations. Innovative products like Power BI may not run. Businesses considering an update of their Microsoft Dynamics GP deployment can be overwhelmed by the number of components there are to the project. And the price tag suggested for a migration may be through the roof.
Dynamics GP Upgrade and Enhancement Services Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than two decades, and Progent's tested experts have provided high-level and economical remote consulting for Windows-based networks to businesses in every state in the U.S. By combining in-depth familiarity with all versions of Dynamics GP along with top-tier network integration skills, Progent is uniquely suited to make sure your Toronto, Ontario business get the most out of GP.
We partner with our customers and start by understanding their requirements. Once we have an understanding of the situation and the areas for improvement we make our recommendations. Proposed services may involve a migration to a more current and supported version of Dynamics GP, simple user education, full system and individual module implementation including 3rd-party products offered by a broad array of vendors that have published add-ons to Microsoft Dynamics GP, integration with other key business software within your organization, custom report creation, and system evaluations to assess whether GP is being used to its fullest. Our objective with every Microsoft Dynamics GP project big or small is to optimize business value and manage cost.
Progent can assist your Toronto, Ontario business in each facet of your Dynamics GP upgrade or customization initiative including:
- System Review
Take a look at what features of Microsoft Dynamics GP you are currently running and propose other capabilities of the product that may be suitable for your business. - Upgrade Planning and Timing
Develop a comprehensive upgrade plan and timetable that minimizes business interruption. Schedule pilot testing, live deployment, and education. Identify custom development and add-on modules. Anticipate and manage integration problems. - Pilot Testing
Design and implement a pilot system for validating the migration process. - System Upgrades
Back up databases and dictionaries, eConnect, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the latest release to ensure ongoing support from Microsoft and to have all current features available to your business. Update SQL Server and compatibility levels for all databases. Configure services from the GP Professional Services Tools Library (pstl). Prepare data and execute scripts to resolve documented issues. - Management Reporting
Develop reports and or dashboards for private as well as external use. Deploy SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for self-service reporting and for aggregating information from multiple on-premises and external sources. - Training
Provide one-on-one or classroom style training for existing and first-time users of Dynamics GP. - Support
Act as a single contact for support to ensure effective and cost-effective handling of issues made possible by familiarity with your particular situation.
Progent offers the support of top-tier experts who have been creating working Microsoft Dynamics GP and Great Plains environments since relerase 1. Progent can do the work you need directly instead of managing less experienced consultants or internal IT personnel. Important areas where Progent can provide Microsoft Dynamics GP support services include:
- Recommendations
Suggest the use of software modules that come with the core GP platform but are not now being utilized. In addition, suggest third-party add-ons written exclusively for Dynamics GP to deliver capabilities that GP skips. - Integrations
Build custom integrations between Dynamics GP and other strategic applications to reduce duplicate entry and improve accuracy. - Customizations
Build big and small customizations that work with Microsoft Dynamics GP to handle specific business functions that are not handled by standard GP modules or third-party add-ons.
Progent can help your business to enhance your network infrastructure to accommodate Microsoft Dynamics GP for any deployment model including local, cloud-based, or a hybrid network model. Network infrastructure expertise available from Progent include:
- Requirements analysis and IT asset inventory
- Network architecture design and implementation (local, cloud-based, or hybrid)
- Setting up firewalls and VPN connections and creating security policies
- Integrating Apple iOS, Google Android, and Windows mobile devices
- Developing high-availability (HA) environments
- Integration with public cloud services such as Microsoft 365
- Disaster recovery and business continuity planning
- Performance optimization
An optimized Dynamics GP ecosystem incorporates diverse software platforms, local network infrastructure technologies, and cloud products combined into a seamless enterprise resource planning solution. For over two decades, Progent's consultants have delivered online and on-premises help from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server consultants, Exchange integration consultants, Microsoft Office experts, and SharePoint Server integration consultants. Progent has worked with these products from their first versions to their current editions, and Progent can help with cloud-based options by providing Office and Microsoft 365 integration services, Exchange Online support, and SharePoint Online migration and application development services.
Progent also has a long history of providing help from top-tier Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V planning and integration consultants, and VMware virtualization consultants. This experience with core technologies saves time and expense when helping organizations through every phase of updating their legacy Dynamics GP deployment. Progent also offers the support of senior cybersecurity and compliance engineers, disaster recovery and business continuity preparedness consultants, application programmers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can help you to plan, deploy, and manage a well-tuned Dynamics GP environment.
Progent's Consulting Services for Microsoft Dynamics GP/Great Plains ERP Solutions
To find out more information about Progent's online and on-premises support expertise in Toronto, Ontario for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning product family, see:
- Microsoft Dynamics GP Consulting Services
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains ERP Benefits
- Expertise with Dynamics GP Reporting
- MS Dynamics GP Custom Programming
To download a datasheet about the consulting support offered by Progent for Dynamics GP/Great Plains software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Migration Expertise
If your Toronto, ON business needs a MS Dynamics GP/Great Plains integration expert or application programmer, phone
An index of content::
Open Now ProSight Reporting Remote Network Infrastructure Management Network Consultant
ProSight Reporting SentinelOne Remote Network Monitoring Remote Support Services
ProSight Reporting is an expanding family of in-depth reporting plug-ins created to work with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Live Communications Server 2007 Specialist
Network Consultants Microsoft LCS Server 2007
MS Office Communications Server delivers IM and Real Presence in a scalable, world-class package featuring advanced security, transparent integration with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, enhanced worker productivity, and stronger IP security. MS Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide remote and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can assist you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to design and implement a smooth migration that will add business value to your IT system
Cybersecurity Organizations Juniper Junos J-Web
Computer Security Juniper Junos Configuration
Progent's Juniper-certified network consultants can help you to design and implement Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help you to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that include a combination of Juniper's OS platforms.
Internet Security and Acceleration Server 2006 Technical Support
Network Consulting Internet Security and Acceleration Server 2006
Application Publishing with ISA Server 2006 provides more control over intranet applications while supporting increased efficiency by making these resources available to authorized remote users. ISA Server can guard corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can help you design, install, configure, and maintain ISA Server 2006 on your system so your company benefits from a highly functional and affordable balance of security, productivity, and performance.
24-7 On-site Support Exchange 2013 Active Directory
Remote Consulting Exchange 2013 Migration
Microsoft Exchange 2013 includes major enhancements to the functionality of Exchange 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact vital areas such as ease of administration, availability, security, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, design an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Meraki WiFi 6E AP Migration Network Engineer
Top Ranked Consultant Meraki Access Point Security
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for streamlined management.
Online Help Office 365 Publisher Integration
Open Now Microsoft 365 Excel Integration On-site Support
Progent can help your business to understand the many subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
MSP360 Ultimate Backup Computer Consulting
MSP360 Managed Backup Support Outsourcing
Progent's data protection experts can assist you to create, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image backup/recovery for virtual machines and physical computers, supports all popular public clouds, and permits you to create a backup ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss caused by user miscues, system errors, ill-intentioned insiders, and malware assaults such as ransomware. For more information, visit ProSight Data Protection Services 360 Backup solutions.
UNIX, Windows Consulting Services
Specialists Windows and UNIX
Progent can help you to design and implement an efficient migration from a UNIX-powered information environment to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to preserve your information and reduce productivity discontinuity by developing an effective migration strategy that protects your existing investments in UNIX application and technology. UNIX-to-Windows migration consulting services available from Progent include analysis of current environment, transition strategy and validation, MS Exchange migration expertise, data and application transition, and server and storage system transition and consolidation.
Exchange 2016 DAG Consulting
Exchange 2016 Office integration Online Support Services
Progent can help you in all facets of your upgrade to Exchange 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Fortinet 900 Series Firewalls Online Support
Fortinet 3000 Series Firewalls Configuration
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall consultants can help you to deploy your Fortinet FortiGate security appliances to protect all your digital resources at the enterprise edge, within the data center core, at branches, and in the cloud.
Online Consulting System Center 2016 Data Protection Manager
SCCMM 2016 Online Help
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft Certified IT support experts. With Progent's affordably priced IT service packages, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business information systems world-class reliability, protection, and performance.
Microsoft 365 and on-premises Exchange Remote Consulting
Microsoft 365 AD Connect IT Consultants
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.
Consulting Services Knowledge Transfer
Online Technical Support IT Training
Progent practices information transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent can concentrate on providing high-value skills where Progent has little competition. Small companies who utilize familiar freelance consultants or who employ internal IT personnel benefit when Progent transfers information about new technology and proven processes to make their networks more reliable, protected, and efficient.
Windows 2000 Server Engineer
Top Rated Windows 2000 Server Setup and Support
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can streamline network administration, offer tech support and repair, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to migrate from Windows Server 2K to Windows Server 2003. Progent is expert in setting up pilot installations to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
24-7 Outsourcing CIO
CIO IT Consultants
Progent offers the part-time or temporary assistance of a veteran Chief Information Officer to offer a broad perspective to help you select and maintain network solutions to match your present needs and that can be a firm foundation for your future growth. Progent's part-time CIO services offer financial leverage to companies trying to optimize the impact of their network expenditures but who are unable or unwilling to add one more high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all major operating systems and networking technologies plus a wide selection and business software, Progent is in a unique position to offer objective recommendations as well as expert technical support for building and maintaining IT solutions that fit the particular requirements of your business.
Part-Time CIO Online Consulting
Chief Information Officer Setup and Support
Progent can supply small businesses with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to improve business processes so they align better with your business objectives. Your business can develop and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Online Troubleshooting Dynamics GP Great Plains Accounting
Support and Setup Dynamics GP Accounting
Progent can help you prepare and implement a smooth move to Dynamics GP/Great Plains so that you retain your information, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and following a sensible migration strategy. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce solutions that work seamlessly with Dynamics GP 2010/Great Plains 2010.
Microsoft Partner Technical Support Outsource
Microsoft Partner Small Business IT Support Firm
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better solutions for your IT system.
Help and Support Branch Offices
Branch Offices Professionals
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that require network help with the flexibility common to with small firms but which offers professional communications, thorough documentation, and compliance with enterprise IT standards. If your corporation has a branch office located anywhere in or any area covered by Progent's engineers, Progent can provide a broad array of in-person and remote IT consulting services and network design expertise.
Microsoft Exchange Server 2007 Support and Setup
MCSE Expert Certified Exchange 2007 Edge Server Consultant Services
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Support Outsourcing System Center 2016 Operations Manager
System Center 2016 Data Protection Manager On-site Technical Support
Progent has more than 20 years of background integrating, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist your organization to design, deploy, maintain, and fix your System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to migrate to the latest edition of Microsoft System Center from an older release or from another datacenter management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
ProSight network infrastructure documentation management Technology Professional
ProSight IP address management Consultant Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it.
Network Consulting Zero Trust Cybersecurity
Multi-factor Authentication IT Consultant
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other personal devices.
Consultants SentinelOne Endpoint Security
SentinelOne Singularity Complete Reseller Information Technology Consulting
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Consulting Support for IT Service Providers Remote Troubleshooting
Consulting for IT Service Providers Professionals
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own service brand as a transparent arm of your network services staff.
Outsourcing Two-factor Authentication
Troubleshooting MFA and Single Sign-on (SSO)
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Microsoft Exchange Remote Support
Exchange 2007 Edge Server On-site Technical Support
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the background to complete your project rapidly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Emergency Online Technical Support Teleworker Collaboration Software
Teleworker Collaboration Software Consultant
Progent can assist small and medium-size businesses to deploy collaborative technology to make it easy for their remote workforce to engage in positive interaction with colleagues and other stakeholders.
Specialist Skype for Business and Cisco UC
Consultant Skype for Business and Call Analytics
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to help your company to manage and repair your existing Lync Server 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
ProSight Email Guard Content Filtering Service Consultants
Top Rated ProSight Email Data Leakage Prevention Engineer
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Microsoft Server Consolidation Remote Troubleshooting
24-7 Microsoft Server Consolidation Remote Technical Support
Microsoft Virtual Server, run on the Windows Server operating system and powered by software originally produced by Connectix, provides the performance necessary to carry out hardware reduction, software migration, and server isolation projects through virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve ROI in application programming and testing, migration from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can assist your IT staff to assess and deploy MS Virtual Server 2005.
DoubleTake Carbonite Replication Integration
24/7 DoubleTake Carbonite Backup Integration
DoubleTake/Carbonite Software offers a selection of tools intended to deliver small and midsize businesses a variety of affordable alternatives for replicating and recovering business-critical applications including Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small company information networks to create a high level of fault tolerance and business continuity capability at a budget-friendly cost.
Consultants ransomware data restore
24 Hour Engineer ransomware business recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Small Business Service Provider
installation and Administration Small Business
Progent is a leading innovator in cost-effectively delivering enterprise-class network support to small companies. Progent's achievement in handling the IT service needs of the historically underserviced small business sector is the cumulative result of major technical and operational breakthroughs that have removed much of the traditional expenses out of administering IT support, added unprecedented professional expertise into the support system, and significantly accelerated the repair cycle.
Exchange 2013 SharePoint integration Network Consulting
Exchange 2013 Disk Availability Group Consultant Services
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These enhancements affect key IT areas including ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange Server 2013.
Meraki WiFi 6 Access Point Technical Support Services
Meraki MR53 Access Point Network Consulting
Progent's Meraki Wi-Fi AP consultants provide online and onsite support to assist businesses of all sizes to design, install, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients regardless of their location or computing device.
Top Quality Tandberg T3 Telepresence Professionals
Cisco Video Conferencing Consult
Progent can provide the support of a certified engineer with an extensive background deploying products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to design, install, upgrade, or maintain a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent also offers the expertise of network infrastructure engineers able to help companies of any size to build and troubleshoot a communications network that provides the speed, reliability, protection, and expandability required to accommodate your telepresence environment.
Support Desk Sharing Technical Support Services
Extended Call Desk Consulting Services
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Help and Support Work from Home Endpoint Management
Online Support Remote Workforce Endpoint Management
Progent can help small and mid-size businesses to install unified remote endpoint management platforms for maintaining endpoint devices used by an offsite workforce.
Amazon AWS integration Engineer
Amazon Glacier integration Coder
Progent offers affordable online consulting to help companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Top Rated Server patch management Consultant
24/7 Wi-Fi controllers patch management Specialists
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Support Outsourcing Cisco Firepower AVC
Cisco Firepower 9300 Series Firewalls Consultant
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Google Cloud IAM Engineer
Google Cloud Natural Language Consulting
Progent offers cost-effective remote and onsite support to assist businesses to migrate any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
After Hours MSP360 Desktop Backup Consulting
MSP360 SQL Backup IT Services
Progent's data protection experts can help you to create, deploy and administer a backup solution based on MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human mistakes, software flaws, ill-intentioned insiders, and external attacks like ransomware.
Top Education Operating System
One-On-One Training Router
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to handle problems that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent faces few competitors. Mid-size businesses who utilize trusted independent consultants or who employ internal support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, protected, and productive.
Data Protection Manager 2016 Storage Pools Professionals
Data Protection Manager 2016 Troubleshooting Consulting
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore functions for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for key workloads such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, implement, administer, and troubleshoot an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to migrate from a previous release of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver occasional guidance to resolve technical bottlenecks or deliver comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.
Private Cloud Hosting Services Consult
Private Cloud Integration Services
Progent's private cloud hosting service enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can take advantage of Progent's private cloud to eliminate major capital costs for the acquisition, maintenance, and operation of network hardware and facilities while benefiting world-class levels of network availability and security.
Technology Consulting Services Extended Support Desk
Computer Engineer Extended Helpdesk
Progent provides three essential kinds of Helpdesk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your customers convenient access to a dependable support resource with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Helpdesk a positive image as a key contributor to company performance. Progent's goal is to fix rather than simply record problems.
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