Enlarging your remote workforce can have a significant effect on network infrastructure, security, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Toronto company to select the right technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide services that go from on demand guidance for getting you past challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Toronto, Ontario organizations to with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Security for Teleworkers
Work-from-Home (WFH) staff members commonly use their personal computing devices and usually operate in an unsecured physical space. This situation multiplies their vulnerability to malware attacks and calls for judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive user training, and the creation of security policies built on best practices. Progent's seasoned roster of data security support consultants can help you to design, implement and manage a compliant security solution that protects critical IT assets in environments that include at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to build a network that can be safely accessed by local users and by at-home workers, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices permit you to configure and control appropriate permissions to various classes of users and to expand your IT network and modify your security as your company evolves and as cyber threats become more sophisticated. Progent works with both current and older firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, visit firewall integration and support services.

Remote Endpoint Monitoring and Management for At-Home WorkersOnline Endpoint Monitoring makes it possible to watch over the various computers used by at-home workers and either block or identify and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is installed on each secured endpoint, watching all activity and using advanced behavioral threat analysis to identify new threats on arrival. When a cyberattack is discovered, ProSight ASM immediately isolates the targeted endpoint device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain secure even when they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, go to remote endpoint monitoring for at-home workers.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a protected application and give your password you are asked to confirm who you are on a device that only you possess and that uses a different network channel. A wide selection of devices can be used as this added means of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may register several verification devices. For more information about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your network to all classes of outside and internal security attacks for an environment that includes telecommuters. Progent can deploy online, automated cybersecurity inventory scanning for rapidly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be managed by security professionals with top credentials such as CISA, ISSAP, and GIAC, can help your business to audit your processes and governance policies and review your network infrastructure to allow you to implement top-level security for your an at-home workforce.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper describing key things to concentrate on for securing a network that includes work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Toronto, Ontario organization, phone 1-800-993-9400 or go to Contact Progent.