Additional Topics of Interest
Small Business Specialist
If you have a small business information system with 10 to 50 network users, Progent's computer outsourcing services save your company from dependence on single independent consultant while giving you affordable and dependable access to high-quality technical expertise. By delivering IT consulting service when you need it, providing advanced expertise for critical applications, delivering value-added services such as 24x7 network monitoring, and charging only for services you receive, Progent offers you an affordable solution for maximizing the productivity and profitability of your small business network. Progent is the intelligent way for small businesses to create and maintain a reliable and safe information network and to have fast access to the skilled consulting typically available only to businesses who can afford a sizeable in-house IT organization.
SQL Server 2017 OLTP Consultant
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support ranging from on-demand architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and within budget.
CISSP Security Certification
Progent's CISSP-certified network security experts can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective cybersecurity solutions that guard a small business against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources spread over multiple physical datacenters and public and private clouds.
Online Support for Help Desk
Progent's Computer Help Desk Outsourcing Services are designed especially for small organizations who require fast access to a Help Desk Call Center with professional telephone support and effective escalation options but who must operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Software Selection and Integration.
Remote Support for Help Desk
The Helpdesk support delivery structure used by Progent offers small businesses an efficient alternative to dependence on freelance service individuals by offering broad expertise accessible to numerous support teams, optional round-the-clock access to urgent assistance, escalation capability to top-level experts for solving the most complex problems, support consistency and dependability, prompt follow-up enforced by seasoned service administrators, a selection of easy-to-use ways for initiating support jobs, plus excellent progress visibility made possible by ticket tracking and available via a web portal.
IT Consultants for Cisco VoIP Phones and IM
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Programmer for Microsoft Dynamics
For assistance writing, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or for the Web, Progentís team of programmers, database designers, and project managers can help make sure you get the project completed on schedule and within your budget. Progent's experienced software programmers can provide affordable and efficient remote help for jobs as simple as creating VBA macros for Excel or as large as developing line-of-business database applications based on SQL Server ,Oracle, or MySQL.
Microsoft Azure hybrid cloud solutions Consulting Services
Progent can assist you with every phase of Azure cloud migration such as requirements definition, readiness evaluation, system design, pilot testing, deployment, automated administration, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based resources.
Wave 2 Wi-Fi controller Consulting
Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
Professional for network piloting Lab
The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent clients who lack adequate in-house resources to configure proper test environments, the lab reduces capital outlay and technical risk while keeping vital IT initiatives on schedule.
MCSE Expert Certified Exchange 2013 Availability Consulting
Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements affect key IT areas including ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange 2013.