Additional Topics of Interest
Android and Outlook integration Support Outsourcing
Progent's veteran group of IT consultants and subject matter experts have extensive background delivering online and onsite support for businesses of any size who need to incorporate Android phones into their information systems so that mobile clients can work together from anywhere. Progent has the breadth of skills to solve technical issues that span numerous vendors and that represent a combination of older and up-to-date technology. Progent provides cost-effective remote consulting to assist you with any aspect of designing, implementing, managing and maintaining your BYOD environment. Progent can provide occasional support to help you to handle particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT initiatives on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and use Android phones securely and productively.
Microsoft Certified Expert Outsourcing Technical Support for Company-wide Standards for Best Practices
Progentís staff of Microsoft and Cisco qualified consultants average longer than ten years of real-world industry experience, at the front lines of IT service, executing a broad variety of IT projects for a large mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not just world-class technical capability, but also a consultant with proven approaches for using computer knowledge to resolve real-world IT problems quickly.
Technical Support for SCCM Distribution Point
System Center Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, performs network health reporting, allows secure self service, and offers a single control mechanism for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
System Center 2016 Cloud Integration Support
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.
Windows 2008 On-site Technical Support
Windows Server 2008 is a major advance in making IT systems more protected and fault tolerant, easier to virtualize and manage, faster, and able to offer a better environment for web publishing. Progent can help your business benefit fully from the improvements built into Windows Server 2008 by providing certified consulting, tech support, education, temporary staffing, network monitoring, and security services.
Consultant for Cisco Help Desk
Progent offers several basic kinds of Call Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your clients convenient access to a dependable support group with extensive experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's focus is on earning the support Help Desk a respected reputation as a solid contributor to company productivity. Progent's target is to fix rather than simply record problems.
Online Support for Exchange 2013 SharePoint integration
Exchange 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect vital facets of IT including manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Exchange Server 2013.
Catalyst Switch Upgrade Specialist
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize the full advantages of adding intelligence to their networks. Cisco's Catalyst switch product line allows you to enable features that make your network infrastructure sufficiently available to handle time-critical needs, scalable to support future growth, secure enough to guard confidential data, and capable of differentiating and controlling all traffic to optimize system performance. Progent's Cisco certified engineers can help you select and deploy Catalyst switches that make sense for your business. In addition, Progent's CISA certified security specialists can show you how to create a strategic protection plan and configure Catalyst switches so they help support your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
ISA Server Consulting Services
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your network.
Cisco Professional for Meraki 802.11ac AP
Progent's Meraki Wi-Fi access point consultants provide remote and onsite support services to assist organizations of any size to plan, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that delivers the same connectivity, responsiveness, security, manageability and availability for wired and wireless users regardless of their location or device.