Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support staff may be slower to recognize a penetration and are less able to mount a quick and forceful response. The more lateral movement ransomware can achieve within a victim's network, the more time it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the Wichita metro area to identify and quarantine breached devices and guard undamaged resources from being compromised.
If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Wichita
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any accessible system restores. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system recovery nearly impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom payment in exchange for the decryption tools required to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional settlement in exchange for not posting this data or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a big issue depending on the sensitivity of the stolen information.
The recovery process subsequent to ransomware penetration involves several crucial stages, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required experience.
- Quarantine: This time-critical first step involves blocking the sideways progress of the attack within your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more expensive the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine processes include isolating affected endpoint devices from the network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the IT system to a basic useful level of capability with the shortest possible downtime. This effort is typically the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and safe remote access management. Progent's recovery experts use advanced collaboration tools to organize the multi-faceted recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a client's management and IT group to prioritize activity and to get vital resources on line again as fast as feasible.
- Data restoration: The work necessary to recover data impacted by a ransomware attack varies according to the condition of the systems, how many files are affected, and what recovery methods are required. Ransomware attacks can destroy key databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms depend on SQL Server. Often some detective work may be required to find undamaged data. For example, non-encrypted OST files may have survived on staff PCs and laptops that were not connected at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
- Setting up advanced AV/ransomware defense: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the same AV tools deployed by some of the world's largest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, identification, containment, restoration and analysis in one integrated platform, Progent's ASM cuts TCO, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Services include determining the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement and timeline with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryption utility; debugging decryption problems; building a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption state; and restoring physical and virtual devices and services.
- Forensic analysis: This process involves uncovering the ransomware assault's storyline throughout the network from beginning to end. This history of the way a ransomware attack progressed within the network assists you to assess the impact and uncovers weaknesses in security policies or processes that need to be rectified to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is usually given a top priority by the insurance provider. Since forensic analysis can take time, it is critical that other important activities such as operational resumption are executed concurrently. Progent has a large roster of IT and cybersecurity experts with the skills needed to perform the work of containment, operational continuity, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the United States for over 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technology platforms including Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This scope of skills allows Progent to identify and consolidate the undamaged parts of your network after a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has collaborated with leading cyber insurance carriers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Services in Wichita
For ransomware cleanup expertise in the Wichita metro area, phone Progent at 800-462-8800 or visit Contact Progent.