Boston Ransomware Protection and Restoration Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when IT personnel may be slower to recognize a penetration and are least able to mount a rapid and coordinated response. The more lateral movement ransomware can achieve within a victim's system, the longer it takes to restore basic operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide you to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware experts can assist organizations in the Boston metro area to identify and quarantine breached servers and endpoints and guard undamaged resources from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Boston
Modern strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and attack any accessible backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery almost impossible and basically knocks the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a ransom payment in exchange for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to steal (or "exfiltrate") files and TAs require an additional settlement in exchange for not posting this information on the dark web. Even if you are able to restore your network to an acceptable date in time, exfiltration can pose a big issue depending on the nature of the downloaded data.

The restoration work subsequent to ransomware attack has a number of distinct phases, most of which can proceed in parallel if the recovery team has enough people with the required skill sets.

• Containment: This urgent first step requires arresting the sideways progress of ransomware across your IT system. The more time a ransomware attack is permitted to run unrestricted, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of isolating affected endpoints from the rest of network to block the spread, documenting the environment, and protecting entry points.
• Operational continuity: This covers restoring the network to a minimal acceptable degree of capability with the least downtime. This effort is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and mission-critical apps, network topology, and secure endpoint access management. Progent's recovery team uses state-of-the-art collaboration tools to organize the multi-faceted recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's management and IT group to prioritize activity and to put critical resources on line again as quickly as possible.
• Data recovery: The work necessary to restore data damaged by a ransomware attack depends on the condition of the systems, the number of files that are affected, and what recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical applications depend on Microsoft SQL Server. Some detective work could be needed to find undamaged data. For example, undamaged OST files may have survived on employees' PCs and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users.
• Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the same anti-virus tools implemented by some of the world's biggest corporations including Walmart, Visa, and Salesforce. By providing in-line malware filtering, classification, containment, recovery and forensics in one integrated platform, Progent's ASM cuts total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the cyber insurance carrier, if any. Services include determining the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryptor tool; debugging failed files; creating a clean environment; remapping and reconnecting datastores to reflect exactly their pre-encryption condition; and recovering computers and services.
• Forensics: This process involves uncovering the ransomware assault's progress throughout the network from start to finish. This history of how a ransomware attack travelled within the network assists you to evaluate the impact and uncovers shortcomings in rules or work habits that need to be corrected to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensic analysis is commonly assigned a high priority by the insurance provider. Because forensics can take time, it is essential that other important activities like business continuity are performed in parallel. Progent maintains a large roster of information technology and security professionals with the skills needed to perform the work of containment, operational resumption, and data restoration without disrupting forensics.

Contact Progent for Ransomware Recovery Expertise in Boston
For ransomware system recovery consulting services in the Boston area, call Progent at 800-462-8800 or go to Contact Progent.