Oakland Ransomware Defense and Repair Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to work its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT staff are likely to take longer to become aware of a break-in and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to achieve within a victim's network, the longer it will require to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist organizations in the Oakland metro area to identify and quarantine breached devices and guard undamaged resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Oakland
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any available backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery nearly impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a settlement fee for the decryptors required to recover encrypted data. Ransomware attacks also attempt to exfiltrate information and TAs require an additional settlement in exchange for not posting this information on the dark web. Even if you are able to restore your system to a tolerable point in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded data.

The restoration process after a ransomware penetration has a number of crucial phases, most of which can be performed in parallel if the response workgroup has enough people with the required experience.

• Quarantine: This urgent initial step involves arresting the sideways progress of the attack across your network. The more time a ransomware attack is allowed to go unchecked, the longer and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes include cutting off infected endpoints from the network to minimize the spread, documenting the IT system, and securing entry points.
• System continuity: This involves restoring the IT system to a basic acceptable degree of capability with the least downtime. This process is usually at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to coordinate the multi-faceted restoration process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's managers and IT group to prioritize activity and to put vital services back online as fast as feasible.
• Data recovery: The work required to restore data impacted by a ransomware assault varies according to the state of the network, the number of files that are affected, and which recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not properly closed, may need to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical platforms depend on SQL Server. Some detective work may be needed to locate undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users.
• Setting up modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical anti-virus technology used by many of the world's largest enterprises including Walmart, Visa, and NASDAQ. By providing real-time malware blocking, identification, containment, restoration and forensics in one integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities consist of determining the kind of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryptor tool; troubleshooting failed files; building a pristine environment; remapping and connecting datastores to match exactly their pre-attack state; and recovering computers and software services.
• Forensic analysis: This activity involves learning the ransomware assault's progress across the network from beginning to end. This audit trail of the way a ransomware attack progressed within the network assists you to evaluate the impact and highlights weaknesses in security policies or processes that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensic analysis is usually given a top priority by the insurance carrier. Because forensics can be time consuming, it is critical that other key recovery processes such as operational resumption are pursued in parallel. Progent maintains a large team of information technology and data security professionals with the skills needed to perform activities for containment, operational resumption, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Recovery Services in Oakland
For ransomware cleanup expertise in the Oakland area, phone Progent at 800-462-8800 or visit Contact Progent.