Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support staff may take longer to become aware of a penetration and are less able to mount a rapid and coordinated response. The more lateral movement ransomware is able to manage inside a target's system, the longer it takes to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can assist organizations in the Ribeirão Preto metro area to locate and isolate breached devices and guard clean assets from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Ribeirão Preto
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any accessible system restores. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery almost impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom payment in exchange for the decryption tools needed to unlock scrambled files. Ransomware assaults also try to exfiltrate information and hackers require an extra ransom in exchange for not publishing this data on the dark web. Even if you can restore your system to a tolerable point in time, exfiltration can pose a big issue according to the sensitivity of the downloaded data.
The restoration process after a ransomware attack has a number of crucial stages, the majority of which can be performed concurrently if the response workgroup has a sufficient number of members with the necessary experience.
- Containment: This urgent first response involves blocking the lateral progress of the attack within your IT system. The more time a ransomware assault is allowed to go unchecked, the more complex and more expensive the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of cutting off infected endpoints from the network to minimize the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This covers bringing back the IT system to a minimal useful degree of functionality with the least delay. This process is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and mission-critical apps, network architecture, and safe remote access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to organize the multi-faceted recovery effort. Progent understands the importance of working quickly, continuously, and in concert with a client's management and IT staff to prioritize activity and to put essential resources on line again as fast as feasible.
- Data recovery: The work necessary to recover data impacted by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and what recovery methods are needed. Ransomware assaults can take down key databases which, if not carefully closed, may have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical applications are powered by Microsoft SQL Server. Some detective work could be required to locate undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users.
- Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same AV technology implemented by some of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By providing real-time malware filtering, identification, containment, restoration and forensics in one integrated platform, Progent's ProSight ASM reduces TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the hacker; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryption tool; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting drives to reflect exactly their pre-attack state; and restoring physical and virtual devices and software services.
- Forensic analysis: This activity involves discovering the ransomware attack's progress throughout the network from beginning to end. This audit trail of the way a ransomware attack travelled through the network helps your IT staff to assess the damage and uncovers gaps in security policies or processes that should be rectified to avoid later breaches. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for variations. Forensics is commonly assigned a high priority by the insurance provider. Because forensics can take time, it is vital that other key recovery processes such as operational continuity are performed concurrently. Progent maintains an extensive team of information technology and security professionals with the knowledge and experience needed to perform the work of containment, operational resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered remote and on-premises IT services across the U.S. for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial management and ERP software. This scope of expertise allows Progent to salvage and consolidate the surviving parts of your information system following a ransomware intrusion and rebuild them rapidly into a viable system. Progent has collaborated with top cyber insurance carriers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Services in Ribeirão Preto
For ransomware system recovery services in the Ribeirão Preto area, phone Progent at 800-462-8800 or see Contact Progent.