Plano Ransomware Filtering and Removal Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware needs time to work its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a breach and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to make within a victim's system, the more time it will require to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can help organizations in the Plano area to identify and isolate breached servers and endpoints and protect clean resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Plano
Current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any accessible backups. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration almost impossible and basically knocks the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement payment for the decryptors needed to recover encrypted data. Ransomware attacks also try to exfiltrate files and hackers require an additional ransom for not posting this information on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a major problem according to the sensitivity of the downloaded data.

The recovery process subsequent to ransomware attack involves several distinct phases, the majority of which can be performed in parallel if the response team has enough people with the necessary experience.

• Containment: This time-critical first response requires blocking the lateral spread of the attack across your network. The more time a ransomware attack is allowed to go unrestricted, the longer and more costly the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine activities consist of isolating infected endpoints from the network to block the spread, documenting the IT system, and securing entry points.
• Operational continuity: This involves bringing back the network to a minimal useful degree of capability with the shortest possible delay. This effort is typically the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and mission-critical applications, network architecture, and safe endpoint access management. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to organize the complex restoration process. Progent appreciates the urgency of working quickly, continuously, and in unison with a client's management and network support group to prioritize activity and to get essential services back online as fast as feasible.
• Data restoration: The work required to recover files impacted by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and what recovery techniques are needed. Ransomware assaults can destroy critical databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other business-critical applications depend on SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users.
• Setting up modern antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the identical anti-virus tools deployed by some of the world's largest enterprises including Walmart, Visa, and Salesforce. By providing real-time malware filtering, identification, containment, restoration and forensics in one integrated platform, ProSight Active Security Monitoring lowers TCO, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance carrier, if there is one. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; negotiating a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and using the decryptor tool; troubleshooting failed files; creating a pristine environment; mapping and reconnecting drives to reflect exactly their pre-encryption state; and restoring machines and services.
• Forensics: This process involves uncovering the ransomware attack's storyline throughout the targeted network from beginning to end. This history of the way a ransomware attack progressed through the network assists your IT staff to evaluate the damage and brings to light shortcomings in policies or work habits that should be corrected to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensic analysis is usually assigned a high priority by the cyber insurance carrier. Since forensics can take time, it is vital that other important activities like business resumption are pursued concurrently. Progent maintains an extensive roster of information technology and cybersecurity experts with the knowledge and experience required to carry out the work of containment, business continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Expertise in Plano
For ransomware recovery services in the Plano area, phone Progent at 800-462-8800 or go to Contact Progent.