Ransomware Prevention and Restoration Services
Ransomware Hot Line Mitigation-and-System-Restoration: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Engineer
Ransomware requires time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are less able to mount a quick and coordinated defense. The more lateral movement ransomware can manage within a victim's network, the more time it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist businesses in the Santa Cruz area to locate and isolate breached servers and endpoints and protect undamaged assets from being penetrated.
If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware Hot Line for Emergency Support in Santa Cruz
For ransomware recovery expertise in Santa Cruz, contact Progent at
An index of content::
Operations Manager Case Study
Case Study Microsoft Operations Manager
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to fix server troubles before they becomes critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems are there. Progent supports MOM 2005 and MOM 2000 to offer small company IT systems enterprise-class reliability, safety and performance.
24-7 Teleworker Services Integration Support
Information Technology Consulting Helpdesk for Telecommuters
Progent has two decades of background helping small and mid-size businesses to plan, deploy, optimize, administer, and troubleshoot IT networks that support a remote workforce.
LifeSize Telepresence Engineer
Codian Services
Progent can provide the expertise of a veteran consultant with years of hands-on experience configuring, maintaining, and upgrading video conferencing platforms from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network support team, your ISP, and your video conferencing technology supplier to help your organization increase the strategic value of your telepresence ecosystem.
Microsoft Certified Expert SharePoint Workspace 2010 Online Support Services
24-7 SharePoint Workspace 2010 Computer Consultants
Progent's Microsoft-certified engineers can provide affordable online technical support and development services to assist you to design, implement, manage, and troubleshoot SharePoint 2010 environments that can feature web pages that can function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from previous versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
At Home Employees IP Voice IT Consulting
Telecommuter IP Voice Network Consultant
Progent can assist small and medium-size organizations to implement IP voice technology to give their at-home workers the benefit of transparent extensions of the corporate phone network.
Windows Server 2022 Clusters Sets On-site Support
Network Consultants Windows Server 2022 integration
Progent's certified Windows Server 2022 experts can assist your organization to design and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Juniper Junos CLI Information systems Security Outsourcing
Juniper Junos J-Web Firewall Setup
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Duo Two-factor Authentication Online Troubleshooting
Zero Trust Cybersecurity Network Engineer
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.
24 Hour Wi-Fi site survey Troubleshooting
Top Ranked Remote Support Services Wireless Access Point
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to deploy, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Configuration Great Plains Migration
Dynamics GP Accounting Online Troubleshooting
Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP so that you preserve your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create custom business software and eCommerce solutions that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
After Hours Microsoft 365 Exchange Online Integration Support Outsourcing
Microsoft 365 Exchange Online Integration Specialists
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that transparently integrate local and cloud products and services.
Horizon3.ai NodeZero Certified PEN Testing Security Auditing
Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Technical Support
Progent's certified cybersecurity consultants can perform NodeZero-based threat assessments to verify your security defense systems and policies are properly configured and effective.
Virtual Server Hyper-V Professionals
Remote Support Hyper-V 3.0 Virtual
Widows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as secure multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Hyper-V to install and manage virtual servers to cut network costs and improve availability.
Patch management services Specialists
Professionals Cisco switch patch management
Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as switches and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Microsoft Exchange Server 2010 Upgrade Consult
Microsoft Exchange Server 2010 Migration Engineers
Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the benefits of Exchange 2010 for your business and can assist you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast ROI by increasing your workers' efficiency, lowering the expense of equipment and service, simplifying administration, and consolidating your key communications technologies.
VMware Site Recovery Manager Compliance Consultant
VMware vRealize Orchestrator vRO Specialist
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm full service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.
Engineer Linux, Windows
Windows and Linux Remote Technical Support
If your company computer system combines Linux technology technology with MS Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your operating systems to run side by side for easy administration, transparent dataflow, high dependability, superior throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence assistance services feature network architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
ProSight NinjaOne Automatic Patch Management Computer Consultant
ProSight NinjaOne Windows Desktop Management Remote Troubleshooting
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so that any looming problems can be addressed before they can disrupt productivity.
Consultant Services Communications device patch management
Professional iPhone patch management
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Windows 7 Security Specialist
Microsoft Windows 7 Migration Technical Support Services
Progent's Microsoft certified engineers can assist you to pilot
Microsoft LCS Server IM Technical Consultant
Microsoft Live Communications Server Technology Professional
Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade solution offering advanced protection, transparent compatibility with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, enhanced individual productivity, and stronger IP protection with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the advantages of Office Communications Server throughout your entire organization.
Call Desk for Remote Workers Support Outsourcing
Offsite Workforce Troubleshooting
Progent has two decades of experience helping small and medium-size businesses to design, deploy, tune, manage, and troubleshoot IT networks that incorporate teleworkers.
Microsoft Expert System Center 2007 Computer Engineer
SCOM 2012 Migration Support Outsourcing
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Aironet Wireless AP Support Services
Support Services Aironet Access Point Management
Progent's Cisco CCIE wireless infrastructure experts offer online or on-premises integration and debugging support to help your organization to design, configure, update, optimize, administer and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless APs to accommodate your unique workplace design, building structure, and anticipated network traffic.
Specialists Dynamics GP 2015 SQL Server Integration
Dynamics GP 2015 Azure Integration Engineers
Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, works with popular smart phones and tablets, permits single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and hands-on experience to resolve the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical product.
Dynamics GP/Great Plains Professionals
IT Consultants Dynamics GP
important features of Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you require, a standards-based architecture built on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting capabilities that permit you to track all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the capability to process information from almost any database or desktop application into Microsoft GP, and an open design that makes it possible to create specialized applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to convert the powerful features of Dynamics GP business accounting software into a productive business management solution.
Support 8540 wireless controller
wi-fi controller IT Services
Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless APs, optimizing wireless performance by reducing the impact of RF congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Cisco Content Engine Network Module for Content Delivery On-site Technical Support
Online Troubleshooting F5 Networks 3-DNS
Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery technology including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
ProSight NinjaOne Windows Desktop Management Engineer
NinjaOne Automated Desktop Monitoring Information Technology Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of vital assets.
Remote Workers Data Protection Specialists
Top Rated Remote Workforce Data Protection Engineer
Progent can assist small and medium-size companies to plan, configure, verify and manage backup systems needed to support offsite workers.
Exchange Online and on-premises Exchange Support Services
Microsoft 365 AD Connect Network Engineer
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.
Live Communications Server 2007 Specialist
IT Services Microsoft LCS Server Instant Messaging
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class package offering enhanced protection, seamless compatibility with other Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and improved business efficiencies, increased individual output, and better intellectual property security. Microsoft Office Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support and mediation services for your Office Communications Server 2007 environment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add business value to your information network
Symantec Raptor Cybersecurity Team
Network Security Audit Symantec VPN
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall technology. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall and VPN devices and software, outsourced security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing technical support, administration, training, and security consulting.
CRM Information Technology Consulting
MS CRM Computer Consulting
Microsoft CRM helps small businesses nurture profitable client relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help promote sales success and deliver steady, effective customer service. Progent can configure the optimal network environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer service data.
Check Point Firewalls Security Auditor
Check Point NGTP Security Services Firewall Network Install
Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall/VPN software and hardware based on Check Point's security platform to provide an affordable and effective security defense for your IT network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a central stop for continuing network support, administration, education, and design expertise.
SQL Server 2019 and Exchange Computer Consulting
24/7 SQL Server 2019 Standard Remote Consulting
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite contact with consulting experts in system design and deployment, application development, database administration, and network security.
SharePoint 2007 Remote Technical Support
SharePoint Server 2007 IT Consultant
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or clients to connect to, organize, share and interact with relevant information, files, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've developed in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can help you to manage your current SharePoint solution or migrate to the current release of SharePoint.
Help and Support Postini
Postini Services
E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by providing continually updated spam and virus filtering, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting utilities as well as outbound email testing to help you repair your email environment and specify and regulate company email policy.
Cisco Remote Access Design Companies
Small Business Network Support Cisco
Progent can help you to utilize Cisco's infrastructure products to build a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, uptime, and recoverability.
Microsoft Certified Small Office IT Consulting Services
Microsoft Partner Technician
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business better solutions for your information network.
Microsoft Windows 11 Upgrade Technology Providers
Network Engineer Windows 11 Virtual Desktop
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 including Microsoft 365 solutions, mobile management, at-home workforce access, security and compliance, streamlined provisioning, and Help Desk Call Center services.
Network Load Balancing Online Help
Zero-downtime Network IT Consultants
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small and mid-size organizations to minimize system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT architecture, data backup and restore systems, and transparent maintenance. Progent's business continuity experts can help you to develop and test a sensible business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery engineers can help you to design, implement, and maintain resilient technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
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