Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support staff are likely to take longer to recognize a break-in and are least able to organize a quick and forceful response. The more lateral progress ransomware can manage within a victim's system, the longer it will require to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to complete the urgent first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can help businesses in the Las Vegas metro area to identify and isolate breached servers and endpoints and protect clean resources from being compromised.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Las Vegas
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration nearly impossible and basically throws the IT system back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware attack, demand a ransom fee for the decryption tools required to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs demand an additional ransom for not publishing this data on the dark web. Even if you can restore your system to a tolerable point in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.

The restoration work subsequent to ransomware penetration has a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has enough members with the necessary experience.

  • Quarantine: This urgent initial response requires arresting the lateral progress of the attack within your network. The longer a ransomware attack is allowed to run unrestricted, the more complex and more costly the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of cutting off infected endpoints from the rest of network to minimize the spread, documenting the environment, and securing entry points.
  • System continuity: This covers bringing back the IT system to a basic acceptable degree of functionality with the shortest possible delay. This effort is typically the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and line-of-business applications, network topology, and safe remote access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the multi-faceted restoration process. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's managers and network support staff to prioritize activity and to put essential resources on line again as fast as possible.
  • Data recovery: The work required to restore files damaged by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and what restore methods are needed. Ransomware attacks can destroy critical databases which, if not carefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other business-critical applications are powered by SQL Server. Some detective work may be required to find clean data. For instance, undamaged OST files may exist on staff PCs and notebooks that were not connected during the attack.
  • Setting up advanced antivirus/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same anti-virus technology deployed by some of the world's biggest corporations including Walmart, Visa, and NASDAQ. By delivering in-line malware blocking, classification, mitigation, restoration and analysis in one integrated platform, Progent's ASM lowers total cost of ownership, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance provider, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryption utility; troubleshooting decryption problems; building a clean environment; mapping and reconnecting drives to reflect precisely their pre-attack condition; and recovering machines and services.
  • Forensic analysis: This activity is aimed at discovering the ransomware attack's storyline across the network from beginning to end. This audit trail of how a ransomware attack progressed through the network helps your IT staff to assess the damage and highlights gaps in policies or work habits that need to be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensics is typically given a top priority by the insurance provider. Because forensic analysis can be time consuming, it is essential that other important activities like business continuity are pursued in parallel. Progent has an extensive roster of information technology and data security experts with the skills needed to carry out activities for containment, business continuity, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and on-premises IT services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This broad array of skills allows Progent to identify and consolidate the undamaged parts of your network after a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with leading cyber insurance providers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Expertise in Las Vegas
For ransomware system restoration expertise in the Las Vegas area, call Progent at 800-462-8800 or see Contact Progent.



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