Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Engineer
Ransomware needs time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT staff may be slower to become aware of a penetration and are less able to mount a quick and coordinated response. The more lateral movement ransomware can make within a target's system, the longer it takes to restore basic operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to take the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can assist organizations in the Boise area to locate and quarantine breached servers and endpoints and protect undamaged assets from being penetrated.
If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Boise
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and attack any available system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and basically throws the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryptors required to recover encrypted data. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an extra settlement in exchange for not publishing this information on the dark web. Even if you can restore your network to a tolerable point in time, exfiltration can be a major problem depending on the sensitivity of the stolen data.
The recovery work subsequent to ransomware penetration involves a number of distinct stages, most of which can be performed in parallel if the response workgroup has enough people with the necessary experience.
- Quarantine: This urgent first step involves arresting the sideways spread of ransomware within your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine processes include isolating infected endpoints from the network to minimize the spread, documenting the environment, and securing entry points.
- Operational continuity: This covers bringing back the IT system to a minimal useful degree of capability with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and safe endpoint access. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the complicated restoration process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's managers and IT staff to prioritize tasks and to get critical services back online as fast as possible.
- Data restoration: The work necessary to restore data impacted by a ransomware assault depends on the state of the network, how many files are encrypted, and what recovery techniques are needed. Ransomware assaults can destroy critical databases which, if not carefully shut down, might have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other mission-critical platforms are powered by SQL Server. Often some detective work could be needed to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected at the time of the assault.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the same anti-virus tools implemented by many of the world's biggest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware blocking, identification, mitigation, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if any. Activities consist of establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance carrier; establishing a settlement amount and schedule with the TA; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the hacker; receiving, learning, and using the decryptor utility; debugging failed files; building a pristine environment; mapping and reconnecting datastores to match exactly their pre-attack state; and restoring machines and software services.
- Forensics: This activity is aimed at uncovering the ransomware assault's storyline across the network from start to finish. This history of how a ransomware assault progressed within the network helps your IT staff to assess the impact and brings to light weaknesses in security policies or processes that need to be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is typically assigned a top priority by the insurance provider. Since forensic analysis can take time, it is vital that other key recovery processes such as operational resumption are executed concurrently. Progent maintains an extensive roster of information technology and security professionals with the knowledge and experience required to carry out activities for containment, operational continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has provided online and onsite IT services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This scope of skills allows Progent to salvage and integrate the undamaged pieces of your network after a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has worked with top cyber insurance carriers including Chubb to help businesses recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Expertise in Boise
For ransomware system restoration services in the Boise area, call Progent at 800-462-8800 or go to Contact Progent.