For small office network systems located in the state of Utah, Progent's Microsoft and Cisco authorized technical team members can provide online assistance and troubleshooting to solve your computer system troubles quickly and cost effectively. Progent has developed enterprise-grade expertise, software tools, and support knowledge bases to troubleshoot and resolve network problems without the high cost and delays normally associated with onsite service dispatches.
If your Utah organization is situated outside of the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby computer support options may be limited in expertise, or not available during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical tasks for a extensive range of clients. This means you obtain not just the technical know how needed for the job, but an expert with proven methods for applying that expertise to assist with affordable network solutions.
High-level Project Management Experts
For enterprise project management assistance, Progent can provide access to senior IT professionals with decades of experience as IT project managers for program development, information systems implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level project managers offer advanced management expertise to assist enterprise customers to follow leading practices to make sure development or deployment projects are completed on time and within budget.
Progent's Consulting Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises support to assist organizations of any size to plan, implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps such as Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE internetworking, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Consulting and Support Expertise for SCVMM 2012
Progent's SCVMM 2012 consulting experts can assist organizations of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist you to migrate from an older release of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 environment so you get maximum business value. Progent also offers SCVMM 2016 migration expertise to help your organization to design and carry out an efficient upgrade from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger assurance capabilities, high availability VMM storage options, and other enhancements.
Progent's Test and Design Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California can be used for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT projects on schedule.
MySQL Software Programming and DBA Support
Progent's MySQL software developers and database administrators offer affordable online database administration or software programming services and can help organizations of any size to integrate and support MySQL within a robust IT environment that provides high levels of performance, scalability, and protection. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your organization's preparedness to block or recover rapidly from a ransomware incident. Progent will work with you directly to collect information about your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup/recovery environment that meets your business needs. For more information, visit The ProSight Ransomware Preparedness Report Service.
Microsoft Office Access Software Development
Progent's Microsoft Access consulting experts can provide affordable remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored webinar training for Access development and database management.
Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a unified voice messaging system that facilitates collaboration by offering flexible set of options for retrieving voice messages within an environment that is easy to deploy and administer. Cisco Unity Connection allows you to access and manage voice messages from your email inbox, web browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses and corporate satellite offices with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your CUE deployment delivers maximum competitive advantage.
ProSight Managed Services for Network Monitoring and Management
Progent provides a family of budget-friendly, fixed-price services designed to allow small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the industry's top enterprises. The ProSight series of IT management outsourcing services addresses all critical areas of modern networking such as email content filtering, security and compliance, patch management, cloud-based backup and disaster recovery, network infrastructure management, virtual machine hosting, and network documentation management. To read Progent's eBook about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Microsoft Active Directory (AD) Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost AD objects, removal of legacy application configuration objects in on-line AD environment, and fixing of unsuccessful installations of Active Directory and AD-integrated applications. Progent is also experienced in using advanced Active Directory utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend deployment techniques that address key areas including Active Directory naming standards, hierarchical structure, IT administration model, use and structure of group policy objects, as well as security and auditing definitions. Progent can also analyze the impacts of server and service implementations on functionality and performance. Progent can assist companies to design and roll out configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
ProSight WAN Watch Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure management service makes it simple and affordable for smaller organizations to map, track, reconfigure and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating appliances that require important updates, or isolating performance bottlenecks. Read more about the entire ProSight family of low-cost network management outsourcing services for small businesses.
Data Backup and Recovery Expertise
Progent's backup consultants can provide consulting support for a wide range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus laptops and handhelds. Progent can help you with all major backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as an affordable outsourced service for reliable backup/disaster recovery (BDR).
Contact a Progent Computer Consultant
To learn how you can contact a Progent network consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Support.