Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT personnel may be slower to recognize a penetration and are less able to organize a rapid and coordinated response. The more lateral movement ransomware can achieve inside a target's system, the more time it takes to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can assist businesses in the Vacaville area to identify and quarantine breached devices and guard clean resources from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Vacaville
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery almost impossible and effectively sets the datacenter back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware assault, demand a ransom payment for the decryptors required to recover scrambled data. Ransomware attacks also attempt to exfiltrate files and TAs demand an additional ransom in exchange for not posting this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a big problem depending on the nature of the downloaded data.

The recovery work after a ransomware attack has a number of crucial stages, most of which can proceed concurrently if the response team has enough people with the required skill sets.

  • Quarantine: This urgent initial step involves blocking the sideways spread of the attack across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more costly the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine activities include isolating affected endpoints from the rest of network to block the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the IT system to a minimal acceptable degree of capability with the shortest possible delay. This effort is typically the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network architecture, and protected endpoint access. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the complex restoration effort. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's management and network support group to prioritize activity and to get critical services on line again as quickly as possible.
  • Data recovery: The work necessary to recover files damaged by a ransomware attack varies according to the condition of the network, how many files are encrypted, and which restore techniques are required. Ransomware attacks can take down pivotal databases which, if not gracefully closed, might need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical applications depend on Microsoft SQL Server. Some detective work could be required to locate undamaged data. For instance, undamaged OST files may exist on staff PCs and laptops that were off line during the attack.
  • Setting up modern AV/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical AV tools used by some of the world's largest corporations such as Netflix, Visa, and NASDAQ. By delivering real-time malware filtering, identification, containment, restoration and forensics in a single integrated platform, ProSight ASM cuts TCO, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the TA; receiving, reviewing, and using the decryptor tool; debugging failed files; building a pristine environment; mapping and reconnecting drives to reflect precisely their pre-encryption state; and recovering physical and virtual devices and software services.
  • Forensic analysis: This activity involves uncovering the ransomware attack's progress throughout the network from start to finish. This audit trail of the way a ransomware attack progressed within the network helps you to assess the impact and brings to light vulnerabilities in policies or processes that need to be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensic analysis is usually given a top priority by the cyber insurance provider. Because forensic analysis can take time, it is essential that other important recovery processes such as business continuity are pursued in parallel. Progent maintains a large team of IT and data security professionals with the skills required to carry out activities for containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP software. This broad array of skills gives Progent the ability to salvage and integrate the surviving parts of your IT environment following a ransomware assault and rebuild them rapidly into an operational network. Progent has collaborated with leading cyber insurance carriers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting Services in Vacaville
For ransomware system recovery expertise in the Vacaville area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

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    Progent can provide quick access to the expertise of seasoned wireless specialists who can help you to determine the value of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to select, provision, and place UniFi Wi-Fi access points for your required signal coverage and performance.

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    GIAC was established in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the security disciplines covered under GIAC accreditation such as evaluating infrastructure vulnerability, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Progent's IT outsourcing services offer budget-friendly network consulting for medium-size businesses. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can smooth out expenses and minimize uncertainties, permitting IT service expenses to increase in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network foundation for your vital Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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    Progent's Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for intelligently coordinating people, teams and information. SharePoint Server provides a central spot for your workers or customers to access, organize, distribute and interact with relevant information, documents, and applications and to interact with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the information they've developed in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    SQL Server 2005 delivers powerful, familiar tools to computer professionals and network users, lessening the difficulty of creating, deploying, managing, and accessing enterprise information and database programs in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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    Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that delivers a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft engineers can help you to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent can provide advanced online consulting support to help organizations integrate their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that utilize physical resources as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over two decades of experience providing high-level consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.

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    Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are mobile within campus, warehouse, health-care or other environments where IT management wants user endpoints that offer more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless IP phones typically demands that IT teams set up and optimize numerous components of your Wi-Fi environment such as access points, switches, Cisco wireless LAN controllers, and management software. Progent's certified experts can provide online and onsite support to help you build and maintain a Cisco wireless IP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.

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    Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management tools and is intended to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from legacy releases of Virtual Machine Manager, develop workflows for building and installing VMs and hosts, implement high-availability scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

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