In addition to providing rapid access to top-tier IT professionals and subject matter experts (SMEs) to assist Vacaville, California organizations to resolve discrete IT issues or strategic projects, Progent can provide temporary supplemental staffing to deliver more broadly defined assistance like PC help, network management, and Call Center response. Temporary staffing makes it possible for businesses to respond to expected or surprise peaks in the need for network services, which may result from scenarios like company mergers, site relocation, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also cover voids caused by the absence of full-time IT personnel due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services offer businesses the flexibility to react to surges in requirements for network services without being saddled with the expense and hassle associated with vetting and hiring professional technical help and without the burden of increasing your permanent head count.

Important aspects of Progent's temporary staffing services include:

  • Rapid access to seasoned network professionals
  • Easy initiation, termination, and resumption of services
  • Transparent augmentation of your in-house IT team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Close working relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk Call Center service is a specialized flexible staff expansion option that allows IT organizations to share the work of Help Desk support seamlessly between their internal IT personnel and Progent's extensive pool of IT support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a collaborative service solution based on by the industry's leading shared PSA tool for streamlining, service calls, ticketing, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Vacaville, California Organizations
Progent's nationwide team of certified consultants and technical experts can deliver Vacaville, California companies a wide array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term IT Staffing for Vacaville, California Businesses
To find out more about Progent's short-term staffing services for Vacaville, California businesses, call 800-993-9400 or visit Contact Progent.