Progent's pricing policy is to bill for phone support and in-person visits per minute. As a result, you owe just for received support. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. Also, Progent imposes no service activation charge and asks no retainer for services delivered during regular working hours. Many service firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for quick repairs so you won't be tempted to allow less critical problems to stay unaddressed.


Additional Topics of Interest

Microsoft SMS Consultants
SMS 2003 Upgrade Configuration

Progentís Microsoft experts offer small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for change and configuration management. Configuration Manager is Microsoft's new title for the change management solution formerly called SMS Server. Configuration Manager 2007 provides a range of new features to Systems Management Server such as full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís certified engineers can show you how to use SMS or System Center Configuration Manager effectively for automated operating system and application software installation, security patch control, application tracking, and software license compliance. Progent's consultants can also help you to migrate efficiently from SMS Server to System Center Configuration Manager.

Exchange 2007 Server Engineers
Exchange 2007 Server Consult in Atlanta, Georgia

Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.

Cisco CCIE Online Tech Consultant
Cisco Firewall Professional Services Milpitas, CA

Progent's Cisco certified networking consultants have extensive background helping Internet Service Providers to design, deploy, administer, optimize, and debug high-availability, extensible connectivity solutions appropriate for shared public networks.

Cisco ASA Configuration Consultant
Cisco ASA 5500-X Firewall with Firepower Network Consultants in Bay Area, CA

The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Dynamics GP App Development Developer Firms
Garland, TX Dynamics GP App Development Integration Firm

Progent's seasoned application designers and software developers can assist your company to build enhancements to Microsoft Dynamics GP that support the unique requirement of your organization without losing the benefits of Windows integration. Progent can also provide expertise with a range of software development tools that can be utilized to create integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

SCCM Upgrade Remote Technical Support
SCCM Cloud Management Gateway Troubleshooting District of Columbia

System Center Configuration Manager automates software deployment at scale, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.

Mac and Windows Technical Support
Apple Mac and Windows Network Engineer in Foster City, CA

Progent's service experts in Mac and Windows technology can help you integrate Mac and Windows computers into cohesive networks with resource sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Apple consulting makes it possible to offer expert support to companies that rely on these platforms to maintain their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

Building to Building Wireless Case Study
Jersey City Proxim Wireless Case Studies

Progent provided a wireless networking environment that enabled a school to improve productivity and eliminate the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered protection against local interference.

Remote Monitoring and Reporting Setup and Support
Sunnyvale, CA Microsoft System Center Operations Manager Integration Support

Medium-size businesses can enjoy all the advantages of Microsoft System Center Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco certified network support experts. With Progent's affordably priced network support packages, mid-size businesses can select a basic co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and remote service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to provide mid-size company networks world-class availability, security and performance.

Outsourcing for Forefront TMG Firewall
Philadelphia Computer Consultants for Forefront TMG Firewall

Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that acts as a one-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting capabilities, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.

Virtual Server Private Cloud Hosting Engineers
Services in San Mateo

Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest level of dependability and scalability and is in addition simple to move to any data center. Progent's Private Cloud Hosting options are built on mature virtualization architectures that enable small companies with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.

Azure and SQL Server integration Consultants
Microsoft Azure Active Directory Programming in Raleigh, North Carolina

Progent's consultants can help you with any aspect of Microsoft Azure migration such as requirements definition, prerequisites assessment, solution design, pre-production testing, implementation, automated management, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so your users can safely access to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.
















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