For small business networks located anywhere in the state of Vermont, Progent's Microsoft and Cisco qualified professionals can provide remote phone help and troubleshooting to solve your computer system problems quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support databases to diagnose and resolve IT problems while avoiding the expense and delays associated with on-site technical service visits.
If your Vermont business is located outside of the larger metro areas such as Burlington, Rutland, or Montpelier, your nearby network support choices may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.
Strategically Located in Silicon Valley
Progent is located in San Jose's Silicon Valley, a region recognized worldwide for creativity, advanced technology, and top-notch computer engineers. Cisco is headquartered in San Jose and Microsoftís Silicon Valley campus is Microsoftís biggest besides their Washington headquarters. Other major high-tech companies headquartered in the San Jose / San Francisco region include Google, Apple Computer, Intel Corporation, Yahoo, Symantec Corporation, Sun Microsystems, Juniper Networks/NetScreen, and Oracle. This area is in addition the site of some of the top ranked universities in the country. Progent has built a first-class collection of Microsoft certified consultants and Cisco CCIE network engineers from this sizable talent pool to form the core of Progentís international team of information technology professionals.
Microsoft Dynamics NAV Consulting
The latest edition of MS Dynamics NAV ERP includes several innovations including specialized Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals can provide custom programming, configuration and debugging support to help you to get the most from MS Dynamics NAV. Progentís consultants can help you to integrate Microsoft Dynamics NAV ERP software to other services and programs. In addition, Progent can help your organization to create and utilize databases so you can improve your knowledge of your operations, attract additional clients, expand your marketing strategies, and form productive alliances.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of availability and expandability and is in addition simple to move to any data center. Progent's Private Cloud hosting and management options are built upon mature virtualization platforms that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unprecedented degree of vendor independence. Learn about Progent's ProSight family of managed services for small and mid-size businesses.
NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following industry best practices.
Migration Consulting Support for SharePoint 2013
Progent has been providing SharePoint consulting services since the first product was published over a decade ago, and Progent has the breadth and depth of IT know-how to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine if an on-premises, online or hybrid deployment is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 migration.
Wide and In-depth Knowledge of Business Information Networks
Progentís team of more than 100 network experts means customers can take advantage of the leverage of over 1,000 years of combined experience and shared information to fix the most troublesome computer problems. Progentís certified network consultants possess the experience to come up with fixes fast and deliver them affordably.
Progent's Integration and Development Services for SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, security and compliance, uptime, mobile computing integration, plus built-in business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to help businesses of all sizes to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.
Temporary CIO Support Services
Progent can supply organizations with an IT management expert who can serve as a part-time Chief Information Officer. This veteran technology executive can offer strategic direction to assist your company to integrate sensible IT products to enhance business processes so they align more closely with your corporate objectives. Your company can develop and install a well thought out IT strategy without absorbing the expense of a full-time senior IT executive. Vital tasks Progent's part-time CIO can carry out include strategic planning, planning IT budgets, creating and tracking models for ROI, optimizing workflows, reviewing contracts with suppliers, establishing security and compliance standards, cash flow management, automating data center administration, patch control, IT asset documentation control, and business continuity planning.
Consulting Services for SCVMM 2012
Progent's SCVMM 2012 consulting experts can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to upgrade from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize the highest possible return on investment. Progent also offers SCVMM 2016 migration consulting to help you to design and execute an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance capabilities, high availability VMM storage options, and other enhancements.
Extended Hours Remote Support
Progent's economical extended hours remote support program provides clients 24x7 access to remote technical support from Progent's Technical Response Center. Support services offered beyond standard work hours include resolving problems with Microsoft server products, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office programs, network and system backup and restore, and fundamental routing and switching support for Cisco networking products.
Design and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can provide Cisco Aironet Wi-Fi access point configuration support and Cisco wireless controller integration to help you benefit from the 802.11ac Wi-Fi specification to triple the speed for your Wi-Fi LAN while expanding the area covered.
Automated Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Packages based on the advanced problem solving abilities of Operations Manager, a next-generation network management software platform that monitors the reliability, speed and protection of your IT network and identifies problems before they can bring down your network. To provide additional understanding about the performance and stability of your network environment, Progent can help you deploy and operate popular network monitoring tools based on the Linux operating system.
Expert Wireless Consulting and Support
Progent's wireless technology consultants offer broad expertise in the implementation and support of wireless information technology and can assist your IT team to plan, deploy, manage and repair wireless solutions that are compliant, resilient, scalable, simple to manage and use, able to support your critical applications, and transparently integrated into hybrid cloud networks. Remote and onsite support available from Progent span a variety of wireless solutions such as smartphone and tablet integration and management, Wi-Fi network infrastructure planning and installation, Wi-Fi site surveys, wireless IP phone configuration, and building-to-building wireless integration.
Detailed Reporting of Services Delivered
Progent produces full and meaningful documentation of all service activity to ensure customers donít ever feel like a hostage to their support provider. Progent sends e-mail accounts of support activity shortly after completion of each service task, and also provides a hard copy along with monthly billings. Comprehensive IT support reporting makes it easier for customers to move to a different support provider or take on increased service responsibilities in house. Good service documentation also provides IT managers the information required to evaluate support services and produce more realistic IT budgets.
Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Talk to a Progent Network Consultant
To learn how you can contact a Progent computer consultant for online or on-premises help in , call 1-800-993-9400 or go to Remote Computer Support.