For small office computer networks located in the state of Virginia, Progent's Microsoft qualified professionals can provide remote phone assistance and troubleshooting to repair your network troubles fast and cost effectively. Progent has acquired world-class skills, software tools, and support databases to diagnose and fix IT problems while avoiding the cost and time delays associated with on-site technical service dispatches.
If your Virginia small business is situated beyond the larger urban areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local network systems support options may be limited in technical expertise, or not available during an emergency. This results in a office network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís staff of field proven network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a diverse range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.
Cisco VoIP Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
Wide and Deep Knowledge of Office Networking
Progentís team of over 100 network experts means customers can take advantage of the leverage of over 1,000 years of combined experience and shared knowledge to fix the most vexing network issues. Progentís accredited network consultants possess the experience to find solutions quickly and implement them affordably.
Microsoft SQL Server 2012 Integration
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants as well as experienced software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and security consultants to help you to maintain your Microsoft SQL Server 2012 environment and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist your company to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, you can receive instant support for issues that are causing network disruption. Remote help eliminates the long wait and higher cost required for in-person computer support. For ordinary IT management tasks, Progentís off-site support consultants can complete the majority of jobs within minutes of a request, instead of forcing your company to wait for hours for on-premises support to show up.
Best Practices Applied by Expert Consultants
Many companies located far from areas with ample expert consultants resort to poorly trained or unseasoned local consultants for critical IT support services. This can result in a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco qualified engineers average over ten years of hands-on industry background, in the trenches of IT support, providing a wide range of technical tasks for a broad selection of customers. This means that with Progent you get not just expert network engineering knowledge, but a consultant who understands computer industry leading practices in using that knowledge to resolve real-world information system problems efficiently and in a repeatable way.
CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a globally recognized qualification that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo an extensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-qualified Cybersecurity audit consultant trained to help businesses in the fields of IS audit process, information technology governance, network assets and infrastructure ROI, IT support, protection of data resources, and disaster recovery planning.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and stay in compliance with industry privacy standards and government mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about Progent's entire ProSight series of low-cost network management outsourcing services for small and mid-size businesses.
Windows Server 2012 R2 Migration and Support
Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, develop a corporate-wide security plan, automate IT management, help with application development, and generate and test a DR/BC plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to assess the value of Windows Server 2016 for your environment and design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.
Active Directory (AD) Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have extensive knowledge troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, lost AD objects, removal of test software configuration objects in on-line Active Directory environment, and fixing of failed setups of Active Directory and AD-dependent applications. Progent is also proficient in working with advanced AD utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address important areas including AD naming conventions, hierarchical model, IT management structure, use and structure of group policy objects, plus security and monitoring specifications. Progent can also analyze the implications of alternate server and service implementations on functionality and performance. Progent can assist businesses to plan and install deployments of AD Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.
VMware NSX Network Virtualization
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to design, deploy, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.
Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help your business to plan, integrate, manage and repair a BDR system based on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consulting and management.
Migration Support services for Windows 10
Progent's Windows Windows 10 planning experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and migration support for Windows 10 provided by Progent include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and users, and post-migration Call Center support services.
Data Backup/Restore Consulting Services
Progent's backup consultants can provide support for a wide range of utilities and services that deliver solutions for protecting Windows, Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent supports leading data protection products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as an affordable end-to-end solution for secure backup and disaster recovery.
Virtualization technologies allow businesses to maximize utilization, streamline network administration, and improve workload continuity and security. operate multiple virtual servers on a single actual computer. Typical applications for virtual servers include hardware efficiency, low-cost platforms for programs that only run on older OS software, and economical segregation of software programming or pilot environments from production ones. Progent's virtualization technology consultants can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting, Windows Server Hyper-V Virtual Server consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize performance, dependability and ease of administration while at the same time cutting expenses; propose and verify business recovery plans that reduce productivity loss in case of a catastrophic failure; and deliver continuing support, repair, and engineering services as computer technology evolves.
Talk to a Progent Network Consultant
To see how you can get in touch with a Progent network support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Online Computer Help.