If your company IT network is in the state of Virginia you can now get quick phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix critical issues that threaten your network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent service firm in the country. The cost is reasonable, billing is per minute, sign-up is immediate, and service is world class.
If your Virginia network is some distance from larger urban areas including Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, access to UNIX or Cisco CCIE engineers could be problematic when you have an emergency. This can cause a drop in income for your company, upset clients, unproductive employees, and distracted management. By contacting Progent's remote support, you have access to a qualified consultant ready to offer help whenever you require it to keep your information system operating.
Since Progent bills for phone help per minute, your company is invoiced just for services received. Progent asks for no startup fee. Some remote consulting organizations demand substantial minimum time requirements or charge for every fifteen minutes or more. Progent's one-minute granularity and simple pricing model save you from unexpectedly large invoices for fast fixes.
If your Virginia company needs online assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's experienced team of remote consulting engineers has a broad range of world-class information technology knowledge. This enables Progent's remote technical support experts to resolve the most challenging technical problems faster than is feasible with typical independent support organizations or with the internal IT resources commonly found in small or mid-size companies. Progent has developed the technology and experience to repair technical issues economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have been awarded professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.
In order to help businesses that maintain environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote support group makes available the help of engineers with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent offers phone-based contact with professionals who hold major security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical problems allows service escalation, if needed, to experts with relevant competence to deal with particularly intractable jobs. This accelerates remediation of serious network problems, avoids network downtime, and reduces technical support invoices.
For businesses anywhere in Virginia, Progent enables immediate remote communication with a UNIX, Linux, Sun Solaris, macOS or OS X consultant for critical support to troubleshoot information system issues that are impacting your business and are not within the comfort zone of your local network maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified service team can connect to your computer environment with state-of-the-art remote support utilities that allow them to deliver quick and economical evaluation and remediation of critical IT problems.
Services Progent's Remote Support Experts Can Provide Your Virginia Business
Progent's network consultants can provide advanced support for an extensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote computer service team can assist Virginia companies with a large set of IT products and technologies such as system architecture, email solutions, security consulting for networks and company operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for processor economization and streamlined administration, and moving from outdated systems to modern environments based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support experts can provide online technical help for systems based on leading derivatives of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or mainstream Linux platforms such as
Cisco Network Architecture and Security Technology
Progent leads the computer support arena for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking consultants who earn this advanced credential only after thorough testing supervised by Cisco. Most CCIEs are employed by large corporations or nationwide ISPs, and consequently their skills are not readily accessible to smaller companies.
Progent is among the only network service firms that makes sure that Cisco CCIEs stay available to assist small and mid-size companies. In addition, Progent facilitates fast access to a Cisco CCIE via phone so your company can benefit from timely support for urgent system problems that are impacting your productivity but are not within the scope of your ordinary IT maintenance providers. Progent's CCIE engineers can access your network by utilizing secure remote support tools in order to provide rapid and economical analysis and repair of serious system anomalies. For additional information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Expertise.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-qualified remote support engineers can provide computer system repair and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of support engineers who can help your company with a wide range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2013 development,
Skype for Business Server planning and deployment consulting and Lync 2010 migration, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Qualified Network Security Experts
Progent offers you access to certified CISA, CISM, and ISSAP security consultants who offer a range of security solutions to bolster the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against assaults or assist your business to recover quickly from a breach. Security services available from Progent include: comprehensive security analysis using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Nikto; rapid recuperation from virus and worm assaults; integrating firewalls; establishing secure techniques for off-site and mobile access; protecting your messaging infrastructure from viruses, spam and DHA attacks; and setting up round-the-clock network monitoring. To learn more about Progent's security expertise for small and midsize companies, visit Progent's Consulting Support for System Security.
Business Applications Services: Training, Programming, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering help services and training in graphics, audio, and video. Progent's consultants can provide help in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth engineering expertise and training in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft business applications including Microsoft CRM, MS Office Project, Word, and Office Excel. For additional information about Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Call Center Support Options
Progent offers three programs for Help Desk services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft Partner and maintains a large team of Cisco-authorized network specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your clients fast access to a dependable technical support team with years of background in phone help and online repair service for small and midsize business information systems. Progent's concentration is on earning the Call Center a respected reputation as a major contributor to business performance, and Progent's goal is to resolve rather than merely document problems. To learn additional information about Progent's Help Desk support and outsourcing, see Progent's Call Center Services.
Progent's Remote Support Tools
Progent has deployed a set of optimized technologies, evolved over more than a decade of use, dedicated to enabling the highest standard of efficiency for providing remote engineering help and troubleshooting for small and medium-size company IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote connectivity permits the engineers of Progent's Technical Response Center to interface to your environment remotely without violating system security.
Progent's highly evolved customer support database system keeps comprehensive histories of all support provided to Progent's customers. Each authorized Progent staff engineer has access to the details of support provided to each customer by any team member. This archive of trouble tickets and solutions is structured as an easily accessible internal database that permits Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional vast support databases and to manufacturers' in-house support personnel that enable Progent's online service specialists to arrive at the optimal solutions quickly.
Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
To learn how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency online consulting support in Virginia, call 1-800-993-9400 or go to Expert Online Computer Help.