For small business computer networks located throughout the state of Virginia, Progent's Microsoft and Cisco certified technicians can deliver online support and remote troubleshooting to repair your computer network troubles fast and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix network problems without the cost and delays normally associated with on-site service dispatches.

If your Virginia company is situated outside of the larger urban areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby computer network support options may be limited in skills, or not available during urgent situations. This results in a computer network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the task, but a professional with proven methods for applying that expertise to deliver affordable network solutions.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM qualified security management consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that information security managers are required to learn. It provides business management the assurance that those who have earned their CISM credential have the background and capability to deliver effective cybersecurity administration and support consulting.

ProSight Network Audits for Evaluating Network Health
Prosight Network Audits offer a quick and affordable alternative for small and medium-size businesses to obtain an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure AD implementation. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, better compliance with government and industry security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. To find out more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's extensive suite of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of subscription plans targeted at customers from students and households to enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can help your business to understand the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles apart. Progent offers access to a certified NetApp MetroCluster expert who can assist your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your DR system to prove adherence with industry standards and government requirements.

Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless network adapted to your facilities, providing you a wireless solution that has the coverage, speed, capacity, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service. Progent’s onsite survey features onsite inspection, spectrum and security audits of your current WLAN, analysis of your building’s floor plans, testing for radio frequency contention, signal propagation modeling, identification of the best locations for customer-requested Wireless Access Points (WAPs) including Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new WLAN.

Google Android Smartphone Integration
Progent's Android smartphone integration consulting services have years of background delivering remote and on-premises support for organizations of any size who want to integrate Android phones into their IT networks so that mobile clients can work together from anywhere. Progent offers the breadth of know-how to resolve network issues that span multiple vendors and that represent a combination of older and current information technology. Progent offers budget-friendly online consulting to assist you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to help you to handle especially stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you complete major network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and operate Android phones securely and productively.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced online expertise for business continuity planning, validation, and training to assist your company to respond to potential catastrophes, reduce service disruption for your most critical network functions, eliminate lost information, and comply with examiners' letters and contractual requirements. Progent's business continuity experts can team with your executive and network administration staff to provide risk analysis, identify dependencies, identify human and physical assets needed to operate your business, determine key IT services and define acceptable recovery times, select hot backup centers, configure safe offsite access capability for key workers, plan emergency notification systems and assign duties for staff, document a comprehensive recovery and test plan, and provide training for key people to execute your business continuity solution. Progent's Windows Server 2016 disaster recovery experts can help you to create an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's Azure cloud.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to assist you to plan, configure, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the business value of your information network.

Microsoft System Center 2016 Planning and Integration
System Center 2016 provides major enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center environment.

Microsoft Access Database Application Programming
Progent's Microsoft Access consultants can provide cost-effective remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored online classes for Access application programming and database administration.

Web Site Development Services
If you want to spruce up your company Web site, create internal web sites for applications like human resources or employee education, establish a powerful Web presence for a new business, or create world-class, data-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's experts can also help your company to host your web environment by building and managing a protected, robust server and connectivity infrastructure featuring offsite and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for leading web site authoring platforms. For data-driven web applications, Progent offers the help of Microsoft SQL Server developers, Oracle developers and DBAs, and MySQL consultants.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and Cisco CUBE configuration experts can help you to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable remote or on-premises expertise to help companies to migrate smoothly to a modern unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

ProSight Managed Services for Network Management
Progent provides a selection of low-cost, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's leading corporations. The ProSight line of outsourced network management services addresses all critical aspects of modern networking including email protection, behavioral-based threat defense, patch management, automated backup/recovery, network infrastructure management, private cloud hosting, and network documentation management. To read Progent's eBook on the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Talk to a Progent Computer Support Expert
To see how to get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or go to Online Network Help.














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