For small company computer networks located throughout the state of Virginia, Progent's Microsoft certified technical experts can provide remote phone support and remote troubleshooting to fix your computer network troubles fast and affordably. Progent has acquired enterprise-grade expertise, software tools, and support knowledge bases to identify and repair computer network problems without the expense and delays normally associated with on-site service dispatches.
If your Virginia small business is situated outside of the larger metropolitan areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby network systems support choices may be limited in technical capability, or unavailable during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical tasks for a varied range of customers. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.
Consulting Expertise for SCVMM 2012
Progent's SCVMM 2012 consultants can help businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist you to upgrade from an earlier edition of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 environment to make sure you realize maximum business value. Progent also offers SCVMM 2016 migration consulting to assist you to design and implement a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from new security features, high availability VMM storage options, and other enhancements.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing, distribution and service organizations to simplify complicated supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that can range from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Disaster Recovery/Business Continuity Planning Help
Progent can provide high-level remote expertise for business continuity planning, validation, and training to assist you to prepare for possible catastrophes, minimize service disruption for your most critical network operations, avoid lost information, and meet examiners' letters and business requirements. Progent's business continuity consultants can work closely with your management and network support staff to perform risk and business impact evaluation, identify interdependencies, specify human and physical resources needed to run your organization, determine business-critical IT functions and define acceptable restoration times, qualify hot backup centers, set up safe offsite access capability for key workers, plan notification systems and define duties for staff, write a complete recovery plan, and provide training for management and technical staff to execute your agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.
Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, resolving QoS, integrating SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the complete threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's entire ProSight portfolio of affordable managed services for small and medium-size businesses.
Consulting and Support Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified solution for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help businesses of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from older versions of VMM, develop workflows for building and installing VMs and VM hosts, implement high-availability scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and help you assess the strategic business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.
Migration Consulting Support for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; determine whether an on-premises, online or hybrid configuration is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified virtual desktop experts can help your business to design, implement, manage, and troubleshoot a virtualized Windows desktop and application delivery and management solution by offering XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and maintain an off-site datacenter that offers high uptime, advanced protection, and fast recovery. Progent's Citrix technology experts can also assist you with additional virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Read about the complete ProSight series of low-cost managed services for small and mid-size businesses.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller experts can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller products. Progent offers expertise for both hardware-based and software-based wireless controllers and can assist you to determine which type is appropriare for your Wi-Fi solution. For Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget. For more information about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.
Collaborative Approach to Support and Technical Issue Escalation
Information networks have become increasingly complex. At the same time, typical small business computer networks incorporate products from dozens of different vendors. This makes computer integration and maintenance increasingly challenging. It is unfeasible for even the most talented individual to have deep familiarity in all aspects of information technology, or extensive practical experience in the thousands of products, models, and revisions that small businesses incorporate in their IT systems. Progent follows a collaborative approach to computer consulting and relies on subject matter specialists to bring in-depth skills when necessary to fix the most intractable technical issues efficiently, at the lowest cost to your company.
Get in Touch with a Progent Computer Consultant
To see how to access a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Computer Help.