Additional Topics of Interest
Specialist for Linux Online
Progent offers national online phone support and consulting services for companies who operate UNIX or Linux networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by preserving user efficiency and shortening the time billed for computer repair services. Advanced online support technology and experienced technicians and consultants combine to enable Progent to solve most network issues without wasting time and money by going to your site. In most of situations your IT problems can be remediated by telephone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISA and CISM certified security professionals to assist with the toughest network problems.
Windows Server 2012 R2 Essentials Consulting
Windows Server Essentials is a value-priced, versatile platform that allows small organizations to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing model that includes on-premises and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the potential productivity and cost benefits of migrating to Windows Server Essentials and adopting a hybrid local/cloud model for your network environment. Progent offers full-service project management to help you plan and execute a smooth move to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, technical support, and training.
Services for Security
Progent provides consulting for security testing software such as Microsoft Baseline Security Analyzer for running a set of programmed system testing scans to identify potential security problems. Progent has broad experience with network auditing tools and can help you to understand testing reports and react effectively. Progent can show you how to build security into your business processes, install auditing tools, plan and implement a protected network architecture, and recommend policies to optimize the safety of your IT system. Progent's security professionals are available to assist you to set up a firewall, implement safe remote access to email and data, and integrate virtual private network. Progent's accredited security engineers can validate the protection of web software and can conduct comprehensive security tests of company-wide security to validate your organization's compliance with important international security standards such as HIPAA, NIST, and ISO.
IT Outsource for Small-Medium Business
Progent provides technical services for medium size companies with 100 to 250 network clients. The mid-size company or work group has typically been an overlooked segment of the market for network support services. The overhead and support access models of major outside service organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information network whose complexity and sophistication are frequently similar to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly reduces the network maintenance expenses of an SMB while offering the mid-size organization with big-company support from certified, world-class consultants knowledgeable in a broad array of small business technologies. If your medium size organization or small business is searching for levels of network help appropriate by a medium size organization without budgeting big-company prices, contact Progent.
Microsoft Operations Manager Online Help
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and fixing System Center Operations Manager environments and offer organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Cisco ASA Firewall VPN Configuration
The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-qualified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
DoubleTake Carbonite Backup and Restore Remote Technical Support
DoubleTake/Carbonite Software publishes a family of products intended to deliver small companies a variety of cost-effective solutions for replicating and recovering business-critical applications including Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small company IT networks to create an advanced state of fault tolerance and business continuity readiness at a budget-friendly cost.
Cisco VoIP phones Integration Support
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Microsoft Office System Information Technology Consulting Firms
Progentís IT outsourcing services for small businesses include planning Server 2003, .NET, and Microsoft BackOffice systems, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person repair, resolving chronic integration issues, and producing a company-wide security strategy. Progent can show you how to enhance network availability and performance with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can help with requirements assessment, product identification, bill of materials development, sourcing selection, purchasing coordination, and professional documentation. Progentís computer outsourcing service also features education for office productivity programs such as Office XP.