Expanding your at-home workforce can have a major impact on network architecture, security, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Allen company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Allen, Texas organizations to with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
IP Voice Integration for Telecommuters
Extending the business PBX environment to include teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP platforms are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's current or older products for VoIP management. Progent can help organizations of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations tune their existing Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports additional mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, see CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate perimeter
like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and provide on-demand configuration and troubleshooting services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Allen, Texas organization, call 1-800-993-9400 or visit Contact Progent.