Enlarging your at-home workforce may have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can help your Anaheim organization to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from as-needed expertise for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Anaheim, California organizations to with any facet of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.

IP Voice Solutions for Telecommuters
Extending the corporate phone environment to include remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses tune their current Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media applications used throughout the network. CUCM supports additional combined media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and provide online integration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Anaheim, California company, phone 1-800-993-9400 or visit Contact Progent.