Boise At Home Workers Connectivity Advisor
IP Voice Technology Consultants
Expanding your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Boise company to select the appropriate tools and follow leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers support services that go from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Boise, Idaho companies to succeed with any aspect of creating a high-functioning remote work environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and unified management.
IP Voice Solutions for an At-Home Workforce
Extending the corporate PBX system to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can help businesses of all sizes to design or maintain a telecommuter IP voice service that provides the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP products, see Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and provide on-demand deployment and troubleshooting expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Boise, Idaho company, call
An index of content::
Microsoft SQL Server 2008 Computer Engineer
Microsoft SQL Server 2017 Help and Support
Progent's Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid development of advanced business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering expertise, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Consulting CISA Security Audit
CISA Certified Security Audit Consult
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Premier network security audit professional able to help companies in the fields of information systems audit services, IT administration, network assets and infrastructure lifecycle, IT service delivery, protection of data resources, and business continuity planning.
Microsoft Live Communications Server Consultant Services
Microsoft LCS Server Instant Messaging On-site Technical Support
MS Office Communications Server provides IM and Real Presence in an extensible, enterprise-grade package offering advanced protection, seamless integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved operational efficiencies, enhanced worker productivity, and stronger IP security. Microsoft Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support and mediation services for your Office Communications Server 2007 environment and can assist you to assess the advantages of upgrading to Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add significant strategic value to your information network
Microsoft 365 hybrid solutions for Exchange Remote Technical Support
Hybrid Exchange Online and Exchange on-premises Specialists
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email infrastructure to reduce hardware expense and management hassle. You can use Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to help your organizations to assess the potential advantages of Exchange Online, plan a solution that makes sense for your functional requirements and budget, carry out an efficient move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your management team and users, and provide ongoing consulting and technical support.
ransomware hot line Consultants
ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Fault Tolerant Interoffice Connectivity Online Help
Zero-downtime Network Setup and Support
Progent's Disaster Recovery/Business Continuity consultants offer extensive experience assisting small and mid-size organizations to minimize network downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore systems, and transparent system maintenance. Progent's business continuity consultants can help your company to plan and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery engineers can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Technical Support Services Aironet 802.11ac AP Migration
CCIE Expert Certified Aironet 2800 Access Point Configuration
Progent's certified wireless experts can help organizations of any size to plan, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, coverage, capacity, scale, security and ease of management required for seamless connectivity between Wi-Fi and wired networks. Progent can provide affordable online and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Consult Solaris
Solaris Engineer
Progent's Sun Solaris family support services offer small and mid-size companies and software developers support for managing and supporting Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience provides you with an easy one-stop consulting firm to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Security Audit Services Horizon3.ai NodeZero Cybersecurity Pen Testing
Horizon3.ai NodeZero PEN Testing Cybersecurity Firm
Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
Security Evaluation Professionals
After Hours Security Assessment Consultancy
Progent's certified security and compliance engineers can run security reviews of enterprise-wide security to determine your organization's cybersecurity profile adherence to key international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and focused cybersecurity evaluations for critical areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security experts can also carry out comprehensive information security assessments to determine your organization's compliance with recognized industry security standards such as HIPAA, PCI, and ISO 17799.
Ekahau Predictive Wi-Fi Site Design Computer Consulting
Support and Integration Ekahau Wi-Fi 6 Wireless Site Survey
Progent's Ekahau-certified Wi-Fi network design experts can assist you to design, deploy, enhance, manage and troubleshoot a Wi-Fi network adapted to your building. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Integration Supplemental Service Desk Cost Savings
Extended Call Center Economics Online Troubleshooting
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to save money and improve productivity.
Microsoft Dynamics 365 Commerce Technology Consulting Services
Dynamics NAV Integration Support
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to meet your specific business needs. Progent's Microsoft consultants provide expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration support for secure, corporate-wide resource sharing as well as integration with Customer Relationship Management packages.
24-Hour Consulting Services NinjaOne Server and Desktop Monitoring and Reporting
NinjaOne Automated Desktop Management Technology Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the health of critical assets.
Infor SyteLine CloudSuite Upgrade Engineers
Infor SyteLine CloudSuite Purchasing Management Consulting Services
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline key processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services.
Palo Alto Networks PA-5200 Series Firewalls IT Services
24 Hour Palo Alto Networks PA-5200 Series Firewalls Testing
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to provide a next-generation security solution that extends across your on-premises and cloud-based assets and protects all users at any location with any device.
Wireless Onsite Technical Support
Online Help Wireless
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Biggest Virtual Help Desk Onsite Technical Support
Shared Call Center Online Consulting
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
Network Engineer Shared Network Support Help Desk Costs
Extended Service Desk Economics Support
Progent's Help Desk management and co-management services allow organizations to save money, improve productivity, and adapt quickly to sudden changes in business conditions.
Microsoft SQL Server Integration Support
Migration Consultants SQL Server 2008
SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, administering, and using company data and analytical applications on platforms ranging from handheld devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and wide knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
24/7 Network Consultant SQL Server 2014
Microsoft SQL Server 2014 IT Services
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services including planning, deployment, management, remediation, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Windows 2003 Cluster Server Technology Consulting Services
Configuration SQL Server Cluster
Progent offers Microsoft Windows Cluster Server support to help your company deploy non-stop clustered servers designed to provide 24x7 operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t create high availability clustered server solutions powered by Microsoft Windows Clustered Server 2003, Progent's Certified Windows engineers ensure that your non-stop clustered servers are set up to maximize the strategic value of your IT system.
Microsoft Skype for Business Presence Technology Professional
Skype for Business PSTN Gateway Consultant
Progent's Microsoft-certified consultants can provide remote and onsite consulting services for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and validate a security environment for your Skype for Business solution that is compliant with government and industry standards.
Remote Wireless Site Survey Onsite Technical Support
IT Consulting 802.11x Wi-Fi Site Survey
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi network customized for your environment, providing you a wireless solution that has the reception, speed, density, Quality of Service, data protection, and roaming capability your business requires. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.
Immediate Desktop Configuration Services
Desktop Remote Troubleshooting
Progent offers a wide range of affordable consulting and support services to assist your business to deploy, configure, repair, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote assistance for individual machines or notebooks or work with you to plan and implement a large-scale migration to new or revised operating system software and applications. Progent can also provide engineers and technicians to help you to prepare for and complete an office move or merger designed to produce the least possible disruption of your productivity.
Juniper SRX5600 Firewall information Systems Audit
Juniper SRX5600 Firewall Network Security Testing
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
After Hours Dynamics GP Development Professionals
Microsoft Certified Partner Dynamics GP Enterprise Reporting Programming Firms
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to monitor all operations, revenues and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can enable you to create reports that let you analyze your business more thoroughly, converting uncooked data into valuable management information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom business software development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Immediate Clustered Windows Onsite Technical Support
Support Services Microsoft Exchange Cluster
Progent provides Windows 2003 Cluster Server support to help your company implement non-stop server clusters designed to provide 100% operation. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By helping you build non-stop server clustering environments powered by Microsoft Windows Clustered Server 2003, Progent's Certified Windows consultants ensure that your zero-downtime clustered servers are set up to maximize the business advantage of your computer network.
ProSight NinjaOne Remote Desktop Monitoring Computer Consultants
Help and Support ProSight NinjaOne Patch Management Automation
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so all looming issues can be resolved before they can disrupt your business.
Cisco Certified Expert Small Office Consulting Team
Computer Consulting Firms Small Business
Progent's Microsoft and Cisco certified network consultants offer advanced help with a broad range of products and technologies and can provide that assistance remotely nationwide or onsite in major cities throughout the United States and anywhere in California. Progent provides remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network problems, as well as the the assistance of CISA and CISSP-qualified security engineers to handle high-level security planning and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.
Learn Live Online Microsoft Access
Specialist Online Acrobat Writer Training
Progent's virtual classroom webinars provide small companies the cost savings, convenience, and versatility of virtual seminars and the effective training methods of experienced instructors who employ advanced collaboration software to reproduce real-time, participatory classes. Progent can provide online training for popular desktop applications including elements of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Dynamics business accounting and reporting products such as Microsoft Dynamics GP; plus additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
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