Enlarging your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Boise organization to select the right tools and follow best practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from on demand guidance for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Boise, Idaho companies to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Expanding the business PBX system to accommodate telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or older platforms for VoIP solutions. Progent can help organizations of all sizes to plan or tune a telecommuter VoIP service that provides the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP products, refer to CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these solutions and deliver online integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Boise, Idaho organization, call 1-800-993-9400 or visit Contact Progent.