Expanding your at-home workforce may have a major effect on network architecture, cybersecurity, and company culture. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Centennial organization to pick the right technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services that go from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Centennial, Colorado businesses to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Expanding the company PBX environment to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX platforms are used by SMBs to support remote users. Many enterprises rely on Cisco's current or legacy platforms for IP voice management. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP service that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses tune their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and provide online configuration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Centennial, Colorado business, call 1-800-993-9400 or go to Contact Progent.