Expanding your remote workforce can have a major effect on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Columbus organization to pick the right tools and follow leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent can provide services that go from on demand guidance for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Columbus, Ohio organizations to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, security monitoring, data protection solutions, and unified management.

VoIP Integration for an At-Home Workforce
Extending the business PBX environment to include telecommuters is critical to maintaining a productive at-home workforce. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice service that provides the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations optimize their current Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed throughout the network. CUCM supports additional mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can help your company to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver as-needed integration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Columbus, Ohio organization, phone 1-800-993-9400 or refer to Contact Progent.