Columbus Work from Home Employees Configuration Support Services
VoIP Systems Consulting Experts
Expanding your telecommuter workforce can have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Columbus company to select the right technologies and adhere to best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services that go from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent can help Columbus, Ohio businesses to with any facet of building a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.
IP Voice Solutions for Remote Workers
Expanding the business PBX environment to accommodate teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or older platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that provides the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their current Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages other combined media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM consultants.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can assist you to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and provide as-needed integration and debugging expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Columbus, Ohio organization, call
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Nexus Switch Scripting Network Consultants
CCDP Expert Certified Nexus Switch Fabric Extender Support and Setup
Cisco Nexus series switches are engineered to deliver the performance, expandability, availability, cloud readiness, capacity, security and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting expertise to help your IT staff to design an efficient network topology, build pilot environments to validate your network design, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, set up advanced monitoring, consolidate resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful zero-downtime capabilities available for Cisco's Nexus products. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.
Microsoft 365 Mac Integration Computer Engineer
Microsoft 365 Word Integration Technical Support Services
Progent can help your business to understand the many subscription plans offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid networks that transparently integrate local and cloud-based resources.
VoIP Help and Support
8800-EX Wireless IP Phone IT Services
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.
WLAN controller Support
24x7 8540 wireless controller IT Consulting
Catalyst family of wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by limiting the effect of RF congestion, improving wireless availability with fast failover, and strengthening security by identifying threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
Engineer Skype for Business and Exchange UM Server
Skype for Business and iPhone Engineers
Progent's consultants offer online and onsite expertise for companies of any size to evaluate the benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems like Cisco UC. Progent's certified information security consultants can help you create and verify a security environment for your Skype for Business deployment that meets government and industry requirements.
Juniper SA6500 SSL VPN Information systems Security Outsourcing
Juniper SSL VPN Security Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Experts Forefront Network Inspection System Remote Support Services
Microsoft Forefront TMG 2010 Online Help
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft ISA Server 2006 and provides a centrally managed Internet gateway that delivers a one-server solution for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting features, allows customized reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can assist your company to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also help you to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Call Center Services Online Technical Support
Top Helpdesk Services Engineer
Progent's Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
network piloting Lab Consultant Services
24/7/365 Consulting Herakles Data Center Test Lab
The Progent Test and Training Lab located at the QTS Internet Data Center is available for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without adequate in-house resources to assemble effective pilot systems, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.
SCCM 2016 Support Outsourcing
Integration Support System Center 2016 Configuration Manager
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Consulting Services ProSight Private Cloud Services
ProSight VM Hosting Engineer
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are built upon mature virtualization architectures that allow small and midsize companies with mixed- platform environments to economize significantly on the expense of capital investments, system support, and network management while achieving world-class reliability and an unprecedented level of vendor independence.
Immediate Flexential Data Center Tampa Technology Professional
Flexential Data Center Consulting Services
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a group of network consultants located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior DRBC planning experts. Progent can also assist your business to design and execute a move to the Flexential facility by providing services such as designing solution architecture, specifying hardware, system setup and validation, debugging, setting up online management, and educating your network support team.
iPhone 5 Remote Support
macOS and OS X Technical Support
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can provide help with Apple Mac application software. Progent can also assist you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud services. For business environments based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and supporting a network environment that is reliable, secure, efficient and able to achieve your organization's objectives.
Specialist SharePoint
SharePoint Online Support Services
Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your employees or clients to access, manage, distribute and manipulate useful information, documents, and software and to interact with one another. It allows quicker and better decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside an organization. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've created in a way that makes data easy to locate, retrieve and apply.
Emergency Remote Network Monitoring Remote Consulting
Comprehensive Event Management Technical Support Services
Even if your business has a minimal computer services group and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical network applications and hardware up and running.
Microsoft Office 2003 Information Technology Consulting Firm
Microsoft Windows Consultant
Progent's IT outsourcing packages offer budget-friendly network support for small organizations. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building an on-line business application, outsourcing your IT technical services can contain expenses and minimize uncertainties, permitting network service expenses to grow in a more moderate and controlled manner than is possible by assembling a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a secure and highly available network foundation for your vital business software powered by Windows.
After Hours Microsoft Certified SMS Migration On-site Support
SMS Server Migration Professional
Progent's Microsoft certified experts offer small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical software quickly and reliably to specified users, reduce software expense and adhere to licensing agreements by determining usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the management functions built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including software and appliance inventory.
Telecommuting Consulting Service Firm
Telecommuting Configure
Progent's remote connectivity and wireless synchronization experts can help you to design and configure connectivity solutions for remote desktops, notebooks, and smartphones so they integrate tightly with your IT network, allowing you to improve the productivity of your off-site workforce.
Computer Support Companies Small Business
Small Business Integration Consulting
Progent's Microsoft and Cisco premier computer engineers can provide expert support for a broad array of technologies and can provide that expertise online anywhere in the U.S. or in person in select cities across the United States and anywhere in California. Progent offers remote support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure engineers for the toughest network issues, as well as the the assistance of CISA-accredited security consultants to handle high-level security design and problem solving. Progent has delivered remote troubleshooting to companies in all 50 states in the U.S.
ASA Firewall with Firepower Troubleshooting
Firepower NGFW Firewalls Consultant
The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA firewalls with Firepower Services.
Redundant Branch office Connectivity Specialist
Best CCIE Expert Certified Redundant Branch office Connectivity Specialist
Progent's high availability interoffice connectivity and fault tolerant network infrastructure professionals can help small businesses create non-stop Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progent's CCIE engineers can plan and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
Office 2019 Remote Technical Support
Microsoft Certified Expert Microsoft 365 Design Consultants
Progent's certified Microsoft Office and Microsoft 365 experts can assist companies of any size to integrate Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that provides fast return on investment and enables better business results. Progent can help you to interface Office or Microsoft 365 apps with one another and with other key Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between various releases of Office desktop and can provide customized online instruction to individuals and teams.
Biggest Exchange Server 2013 Technical Support
Exchange 2013 SharePoint integration Troubleshooting
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements favorably impact key facets of IT such as manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management for Microsoft Exchange Server 2013.
Antispam Support Services
24/7/365 Anti-Virus Consultant
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by providing continually updated spam and virus filtering, policy management, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outbound email testing to let you repair your e-mail system and specify and enforce corporate security policy.
24 Hour Remote Computer Support Consulting Services
Urgent CISSP Certified Security Phone Support Consulting
For mid-size companies looking for IT consulting services, Progent offers an array of alternatives including on-site service, on-line support, off-site Help Desk, round-the-clock support with automatic system monitoring, temporary staffing, business relocation services, software programming, and professional consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent offers professional in-person help for solving technical problems quickly and affordably.
Microsoft Certified SCCM 2016 Site Hierarchy Online Troubleshooting
Microsoft Certified SCCM 2016 Application Management Professional
System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a common control mechanism for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist you with any facet of planning, implementing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.
iPhone and Windows 8.1 integration Computer Engineer
iPhone and Power BI integration Network Consultant
Progent can provide cost-effective remote consulting to assist your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or support a highly available, secure and efficient network infrastructure that aligns with your computing model. Progent can also provide remote and on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT network.
Microsoft Certified Consulting Services Clustered Windows Server 2012
Windows Server 2012 Failover Cluster Onsite Technical Support
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of deploying Microsoft Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.
Cybersecurity Firms Juniper Junos Configuration
24x7 Juniper Junos CLI Security Tech Services
Progent's Juniper Networks-authorized network engineer can help your company to design and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to enable your business to simplify the management and improve the protection of your Juniper VPN devices and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage networks that include a combination of Juniper's software platforms.
Small Business Small Business IT Consulting Companies
Small Business Technology Consultancy Firm
Progent's Microsoft and Cisco certified computer consultants can provide expert help with a broad range of products and technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in select cities throughout the country and anywhere in California. Progent provides online support for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a mix of Microsoft and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the support of CISA and CISM-qualified security consultants to assist with complex security design and troubleshooting. Progent has provided remote troubleshooting to companies in all 50 states in the U.S.
Cisco AnyConnect Integration
Firepower Support Outsourcing
Progent's experienced Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable gigabit products, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
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