Enlarging your at-home workforce may have a significant impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Norfolk organization to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent can provide services that go from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist Norfolk, Virginia businesses to succeed with any aspect of building a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and unified management.

VoIP Solutions for At-Home Workers
Expanding the business PBX environment to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or older platforms for IP voice management. Progent can help organizations of all sizes to design or maintain a remote IP voice service that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used across the network. CUCM supports additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit CUCM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and provide online deployment and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Norfolk, Virginia organization, phone 1-800-993-9400 or refer to Contact Progent.