Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Stockton company to pick the appropriate tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers services ranging from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Stockton, California companies to with any facet of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and centralized management.

IP Voice Solutions for Telecommuters
Extending the business phone system to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or older platforms for VoIP solutions. Progent can assist businesses of any size to design or tune a remote VoIP environment that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations tune their current Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. CUCM supports additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, refer to CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide online integration and debugging services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Stockton, California company, phone 1-800-993-9400 or go to Contact Progent.