Progent's Ransomware Negotiation Services in Waltham
Ransomware Defense and Recovery ConsultantsProgent has experience negotiating ransomware settlements with hackers. Negotiating an optimum settlement is a complex activity that requires a mix of real-word experience, technical skills and business savvy. It also calls for close co-operation with the ransomware victim's IT staff and the insurance provider, if any. Because the number one priority of the ransomware target is operational continuity, it is vital to establish recovery teams that operate effectively, concurrently, and with intimate collaboration. Progent has the scope of technical skills and the deep bench of experts to supplement your IT staff and recover your network environment rapidly and economically.

Services provided by Progent's ransomware settlement negotiation team include:

  • Determining the kind of ransomware involved in the assault
  • identifying and contacting the hacker
  • Assessing the recovery risk
  • Testing the TA's decryption capabilities
  • Budgeting a settlement payment with the victim and the insurance provider
  • Negotiating a settlement and timeline with the hacker
  • Verifying accordance with anti-money laundering sanctions
  • Managing the crypto-currency transfer to the TA
  • Acquiring, reviewing, and operating the threat actor's decryptor utility
  • If necessary, contacting the TA for technical help with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints to prevent further spread of the attack
  • Creating replicas of each infected server and endpoint and data store in order to perform forensics without interfering with recovery
  • Adding anti-virus protection to all virus-free endpoints
  • Restoring data from offline backups or unscathed endpoints
  • Creating a pristine environment
  • Remapping and reconnecting datastores to match exactly their pre-encryption condition
After the decryption tool has been mastered, Progent can assist you to restore machines and services to their pre-arrack state. Progent can also help you to perform a complete forensics analysis and generate a document to share with the insurance provider. This document identifies cybersecurity vulnerabilities that must be corrected and recommends steps to be performed to combat subsequent ransomware attacks.

Exfiltration Ransoms
Beyond extorting payment for a decryption tool, modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor commonly try to exfiltrate information. TAs are then able to demand a separate payment for not publishing this data or selling it. Sadly, there exists no method to prove that stolen data have been completely erased by the hacker. In fact, in numerous instances the hacker has limited say about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of engaging the guidance of privacy lawyers, conducting an inventory of data were taken, and performing the mandated alerts to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and onsite IT services across the U.S. for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and ERP application software. This broad array of expertise gives Progent the ability to identify and integrate the undamaged parts of your information system after a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with leading insurance carriers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Expertise in Waltham
To contact with Progent about crypto-ransomware settlement guidance in Waltham, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent can help small and medium-size businesses to configure collaboration platforms to enable their remote workforce to engage in positive teamwork with colleagues and other stakeholders.

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    Exchange 2013 Data Loss Prevention Remote Support

    Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped architecture. These enhancements favorably impact vital facets of IT such as manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient test and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and management for Exchange Server 2013.

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    Windows 2000 Network Engineer

    Progent's certified Windows Server 2000 experts can provide network support and IT consulting services for the complete line of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting services include network design, deployment, project management, on-site and off-site support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.

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  • Specialists IT documentation management
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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.

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    Progentís Wireless Consulting Services provide a convenient, affordable option for businesses of any size to deploy, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Progent can help you to maintain System Center 2007 Configuration Manager to simplify operations, improve security, and increase worker output by ensuring that operating systems and applications stay up to date, tracking licensing, and monitoring resource usage patterns so you can make informed purchasing decisions. Once you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth migration to SCCM 2012.

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    Progent's Microsoft-Premier SQL Server consultants offer a range of support services to help small companies to plan, implement, manage, and repair Microsoft SQL 2008 solutions so that they receive the optimum strategic advantage from this advanced database management technology. Also, Progent can provide assistance with system infrastructure, enterprise-wide protection, and application development to optimize the strategic advantage of your SQL Server investment.

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    After Hours Private Cloud Virtual Datacenter Hosting Consultancy

    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that gives the maximum level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that enable small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.

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    Progent's Juniper-authorized network consultants can help you to plan and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network operating system to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that incorporate a combination of Juniper's OS platforms.

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    With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of adding smart traffic control to their networks. Cisco's switch product line makes it possible to enable features to make your network infrastructure highly available to handle real-time requirements, expandable to facilitate future growth, secure enough to protect restricted data, and capable of prioritizing and managing all traffic to optimize network operations. Progent's CCIE certified consultants can help you pick out and integrate Catalyst switches that make sense for your company. Also, Progent's certified security consultants can help you develop a strategic protection plan and configure Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.

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    Microsoft Teams Specialists

    Progent can help you to design an upgrade to Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

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    Progentís Co-managed Call Center service allows your business to split the load for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, ownership, status tracking, and reporting.

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    The Helpdesk service delivery model adopted by Progent's Technical Response Center gives small and midsize businesses an affordable option to dependence on independent consultants by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock access to emergency help, fast escalation to appropriate experts for handling the most difficult problems, support consistency and dependability, prompt follow-up overseen by seasoned service administrators, a variety of easy-to-use ways for initiating service jobs, plus excellent process visibility made possible by ticket tracking and accessible through a web-based portal.

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    Progent's CISSP-certified network security experts can help businesses of any size with any aspect of information system security. Progent can create cost-effective cybersecurity solutions that protect a small office against modern threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.

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