For small business computer networks located within the state of Washington, Progent's Microsoft qualified engineers can provide online support and troubleshooting to fix your computer system issues quickly and affordably. Progent has developed enterprise-level expertise, software tools, and support databases to identify and repair IT problems without the expense and time delays associated with onsite service dispatches.
If your Washington small business is situated outside of the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local network support options may be limited in skills, or unavailable during urgent situations. This results in a network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progent’s group of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of clients. This means you get not just the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to provide efficient network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running across multiple venues with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can assist your organization to determine the value of Ubiquiti’s UniFi products for your business and assist you to plan, deploy, administer, and maintain your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Google Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration consulting have years of background providing remote and onsite assistance for businesses of any size who want to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of skills to solve technical problems that involve numerous vendors and that entail a mix of legacy and current technology. Progent provides affordable online technical support to help you with any stage of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed support to help you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT projects on time and on budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and operate Android phones and tablets to maximize their business value.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified virtual desktop consultants can help your business to plan, deploy, manage, and support a virtual Windows desktop and application delivery and management solution by providing XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and support a remote datacenter that offers high uptime, advanced security, and fast recovery. Progent's Citrix technology experts can also assist you with other virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.
Consulting and Support Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 environment so you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to design and execute an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from new assurance capabilities, more affordable VMM storage fabric, and other enhancements.
Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have more than a decade of background designing, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to help your organization to upgrade smoothly from Operations Manager 2016 to SCOM 2016.
Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Aironet Wi-Fi AP consulting and Cisco wireless controller integration so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to get three times the performance for your Wi-Fi network while expanding the signal coverage.
Progent's Integration and Training Support for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 consultants can assist companies to incorporate Office desktop and Microsoft Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers fast ROI and enables improved business results. Progent can assist you to integrate Microsoft Office or Office 365 apps with each other and with additional core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between different versions of Office and offers live online Microsoft Office and Office 365 instruction to individuals and groups.
Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's Office Word and Office 365 Word experts offer a wide range of affordable remote consulting services to assist you to manage your legacy Microsoft Word solution or help you to move to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Word, interfacing Office Word with different Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone synchronization, and online Office Word training sessions tailored for individuals or groups.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. Learn about the entire ProSight series of affordable network management outsourcing services for small and mid-size organizations.
After-hours Remote Technical Support
Progent's economical after-hours online technical support program provides clients round-the-clock access to remote technical support from Progent's TRC. Support services available beyond normal business hours include resolving problems with Microsoft servers, MS Windows desktop troubleshooting, help with Microsoft Office programs, system backup and restore, and fundamental routing and switching help for Cisco technology.
Citrix XenServer Consulting Services
Progent's Citrix XenServer virtualization engineers can help you to evaluate the business benefits of XenServer and other Citrix platforms, and can help your IT organization to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your current Citrix technology deployment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
Talk to a Progent Network Consultant
To learn how you can contact a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Support.