If your company computer network is in Washington you can depend on quick online contact with a UNIX or CCIE-certified engineer to assist with urgent problems affecting your network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available remotely of any independent support organization in the U.S. Rates are affordable, billing is per minute, engagement is fast, and service is world class.
In case your Washington office is located far from larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, the availability of UNIX or Cisco CCIE experts could be limited when you have an emergency. This can cause lost revenue for your business, angry clients, idle workers, and distracted management. By utilizing Progent's online services, you have access to a certified consultant who can offer help when you need it to get your system operating.
Since Progent charges for telephone-based help on a per-minute basis, your business owes only for technical help delivered. Progent imposes no initialization fee. Many online service companies apply significant minimum fees or charge for each quarter hour or longer. Progent's small granularity and simple pricing model do away with unexpectedly large tabs for quick fixes.
If your Washington company requires remote assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of online consulting engineers has a wide array of in-depth information technology knowledge. This allows Progent's remote technical support experts to resolve the most challenging network trouble more quickly than is possible with typical third-party support firms or with the internal support staff usually available to small or mid-size companies. Progent has refined the tools and skills to fix problems economically in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of high-level Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Professional.
To help businesses who maintain networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online support group offers the help of engineers with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides online support from professionals who hold major security certifications including CISM consultants, CISSP experts, and ISSAP engineers. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient competence to resolve unusually tough jobs. This accelerates remediation of emergency problems, prevents system disruption, and minimizes technical support invoices.
For businesses anywhere in Washington, Progent enables virtually instant online contact with a UNIX/Linux, Solaris, macOS or OS X specialist for emergency expertise to repair information system issues that are damaging business productivity but are outside the skill set of your local computer maintenance resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-certified consultants can interface with your computer environment via advanced remote support technologies in order to provide quick and efficient diagnosis and repair of critical IT problems.
Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Washington Business
Progent service specialists are qualified to deliver expert help for a comprehensive array of UNIX, Apple, Cisco, and Microsoft products and technologies including:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network service team can assist Washington small businesses with a large array of information products and technologies including system infrastructure, email solutions, security expertise for networks and company operations, Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, VMware technologies for processor consolidation and centralized administration, and migration from dated applications to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer online technical help for computers powered by major variants of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or common Linux platforms such as
Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this rare credential only after intense testing given by Cisco. Most Cisco CCIEs are hired by large corporations or nationwide Internet service providers, and as a result their expertise is not readily accessible to smaller companies.
Cisco authorized engineers from Progent can assist you to plan, setup, and support a converged business network that can simplify business processes, cut expenses, and accelerate time to productivity. By offering Cisco routers expertise with Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can dramatically increase the business value of your integrated network in Washington. For more information about Progent's services for Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-qualified online support experts can deliver computer repair and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting professionals who can help your company with a broad variety of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server development,
Microsoft Skype for Business integration support and Lync migration, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Qualified Network Security Specialists
Progent provides you the services of expert CISM, CISA and CISSP security consultants who can deliver a variety of security solutions that can improve the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help you to recuperate rapidly from a breach. Security services offered by Progent include: comprehensive security analysis using platforms such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; efficient recuperation from malicious assaults; integrating firewalls; establishing secure techniques for remote and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. For more information on Progent's security support for small and medium-size companies, visit Progent's Consulting Services for Network Security.
Business Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's consultants offer help in a variety of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth engineering support and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft business applications such as CRM, Office Project, Office Word, and Microsoft Office Excel. For additional information on Progent's expertise, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Service and Outsourcing Options
Progent provides a selection of programs for Call Center assistance that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft Partner and has a large team of Cisco-authorized network experts. Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients easy access to a reliable technical support team with years of experience delivering phone help and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive image as a key contributor to company performance, and Progent's charter is to resolve rather than simply document problems. To learn more information on Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Online Support Technologies
Progent has developed an arsenal of optimized tools, evolved over years of field experience, dedicated to promoting the highest quality of service for delivering online technical support and repair for small and midsize company IT systems. Progent offers safe VPN support for gateways from a variety of popular companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite connectivity permits the engineers of Progent's online support team to connect to your environment remotely without violating network security.
Progent's powerful service database system keeps thorough documentation for all support provided to Progent's clients. Each active Progent staff consultant has access to the details of services rendered to each client by any team engineer. This database of issues and solutions is structured as a conveniently searchable proprietary database that allows Progent's remote technical experts to communicate their experiences with the whole team to make sure that the efficiency of Progent's technical support improves over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to other extensive support databases as well as to vendors' in-house support personnel that allow Progent's remote consulting experts to come up with the optimal resolutions quickly.
Get in Touch with a UNIX/Linux or Cisco Network Support Specialist Now
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online professional assistance in Washington, phone 1-800-993-9400 or visit Expert Online Computer Help.