For business network systems located anywhere in the state of Washington, Progent's Microsoft authorized professionals can deliver remote phone help and remote troubleshooting to fix your network problems fast and affordably. Progent has acquired enterprise-class skills, software tools, and support knowledge bases to identify and repair IT problems without the expense and delays normally associated with in-person technical service dispatches.

If your Washington small business is situated beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local network systems support options may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a broad range of clients. This means you obtain not only the technical know how needed for the job, but a professional with field proven methods for applying those skills to deliver excellent network solutions.

Exchange Server 2016 Upgrade Support
Progent's certified Microsoft Exchange Server 2016 migration consultants can help your business in any and all facets of your migration to Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM qualified network security management experts. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of skill that IT security professionals are required to master. It gives business management the assurance that consultants who have earned their CISM certification possess the experience and capability to deliver effective cybersecurity administration and support services.

Full Range of Security Assistance
Progent's CISM, GIAC, and CISA certified security consultants can help your company to perform complete security evaluations, recover rapidly from virus attacks, set up firewalls, configure secure techniques for off-site and mobile connectivity, install spam and virus filtering and email encryption, and develop a corporate-wide security plan based on 24x7 automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint protection.

Microsoft Project Server Expertise
Progent's certified Microsoft Project Server and Project Online experts can provide comprehensive online and on-premises support services for Microsoft Project Server and for all Microsoft products that integrate in conjunction with Project Server. Consulting support services provided by Progent include Microsoft Project Professional planning and support, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance,Excel and Office 365 Excel development, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE engineers to assist you to enhance your environment to support local, branch, home-based, and mobile workers so that they can utilize Project Server to work together securely and efficiently. Progent's certified security engineers can assist you to plan and enforce security policies that protect sensitive business information without disrupting the efficient sharing of legitimate information.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to provide fast, zero data loss disaster recovery between sites that are as far as 185 miles (300km) away from one another. Progent can provide access to a NetApp MetroCluster expert who can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery solution to prove compliance with information assurance standards and government mandates.

Consulting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consultants have over 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to assist you to fix serious issues uncovered by Microsoft SCOM 2012. Progent also offers System Center 2016 Operations Manager consulting services to assist your organization to upgrade smoothly from SCOM 2012 to SCOM 2016.

ProSight WAN Watch Infrastructure Monitoring and Management
Progentís ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller businesses to diagram, track, optimize and troubleshoot their networking appliances such as switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks. Read about Progent's complete ProSight portfolio of affordable managed services for small and medium-size organizations.

Stealth Penetration Testing
Stealth penetration checking is a key part of any overall network security strategy. Progentís security professionals can run extensive stealth penetration security checks without the knowledge of your company's internal network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event history analysis are properly set up and consistently observed.

Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a converged voicemail system that facilitates teamwork by offering a variety of alternatives for retrieving calls and messages within a framework that is simple to implement and maintain. Unity Connection allows you to read and manage your voice messages from your email inbox, browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, IVR, and automated-attendant functions for small to mid-size businesses and corporate branch locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE network consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support support to make sure your voice messaging solution delivers maximum competitive value.

Get in Touch with a Progent Network Support Expert
To see how you can contact a Progent network consultant for remote or on-premises support in , phone 1-800-993-9400 or visit Online Computer Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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