Additional Topics of Interest
NetApp MetroCluster Services
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent's roster of veteran IT consultants can help your business to plan, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR solution to show compliance with information assurance standards and regulatory mandates.
2900 Router IT Consulting
Cisco has designed an extensive array of routers that includes routers built to deliver the security, performance, and availability required by customers ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to expand as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
Indiana Small Business IT Support
Progentís Technical Response Center offers nationwide extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-certified support professionals provide after-hours telephone help and remote direct network access to isolate and resolve technical problems quickly and economically. The breadth of IT expertise available from Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult problems to competent experts as needed. For urgent issues, the Technical Response Center tries to respond to your request for service within one hour.
802.11ac Migration Consultants
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Information Technology Consulting for Exchange 2007 Edge Server
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Microsoft Certified Specialist for SMS Upgrade
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software by making it simpler to install system images/, manage mobile devices, and run management utilities. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and standards to manage PDAs and intelligent portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that incorporates standards, processes and IT products to keep your IT network protected.
Windows Server 2012 Failover Cluster Network Consultants
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to assess the benefits of utilizing Microsoft Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Support Help Desk On-site Support
Progent's Computer Help Desk Outsourcing Support Services are designed specifically for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and effective escalation capability but who must work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.
Systems Management Server Troubleshooting
Progentís Microsoft certified consultants provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications quickly and automatically to appropriate workers, lower software costs and stay compliant by understanding patterns of usage, enhance Windows protection by increasing your awareness of weak points and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by fully exploiting the management functions built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and appliance inventory.
Juniper J Series Firewall Technology Consulting Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.