West Palm Beach At Home Workers Integration Consulting Partner
Help Desk Call Center Augmentation and Outsourcing Consulting and Support Services
Expanding your remote workforce can have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your West Palm Beach company to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers services that go from as-needed guidance for helping you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help West Palm Beach, Florida companies to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, data protection solutions, and centralized management.
Help Desk Support for At-Home Workers
An emergency, enterprise-wide changeover to a telecommuter business model, which could be driven by an epidemic or as an element of a business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services allow businesses of any size to outsource or supplement their Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Center support services leverage Progent's nationwide network of remote technical support experts along with world-class ticketing and follow-up technology to provide an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 desktop support from service requests to trouble ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to track or edit the status of their active tickets, add information, and append screen captures or relevant files. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to deal with complex problems. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your company to expand your existing Call Center team by sharing responsibilities for Call Desk support seamlessly between your regular IT support personnel and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collective support model based on the leading PSA tool for managing service requests and trouble tickets, establishing responsibility, tracking progress, and generating management reports. For information about how Progent's Support Desk Augmentation Services can help your business to provide world-class technical support to your from-home workers, see Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your West Palm Beach, Florida company, call
An index of content::
On-site Technical Support Work from Home Endpoint Security
At Home Workforce Security IT Consultant
Progent can assist small and medium-size businesses to configure endpoint device security protection solutions and provide response services for teleworkers.
Compensation for Senior Network Engineer Freelancing Jobs
Compensation for Microsoft Consultants Freelance Jobs
Progent's compensation structure is built on contribution, so just like being a freelance contractor, your earnings are entirely tied to your generated revenue. Some of our support staff focus on quality of life and choose to consult at an easy pace, using our self-determined calendar to follow individual pursuits like hiking, motorcycle racing, skiing, fishing, vacations, or spending free time with relatives and acquaintances. Other consultants use the opportunity to make major dollars through lots of work and extended days. Progent completely encourages both ends of the spectrum and everything in between.
CRISC Certified Risk and Information Systems Control Auditor Professional
CRISC Certified Risk and Information Systems Control Auditor Professionals
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Windows Server 2022 Storage bus cache Consultants
Troubleshooting Windows Server 2022 Hybrid Configuration
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Microsoft Teams DLP Consulting
Microsoft Teams with Microsoft 365 Specialist
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Infor SyteLine CloudSuite Data Conversion Specialist
Infor SyteLine ERP Consultant Services
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of key processes in order to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, training, and DBA services.
Microsoft Windows 11 Teams Specialist
Best Microsoft Certified Windows 11 Power Automate Online Support
Progent's Windows 11 experts can provide a range of services for Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, teleworker access, data and identity security, centralized provisioning, and Help Desk Call Center support.
IT Consultants Windows Server 2025 Hyper-V
Windows Server 2025 Disaster Recovery Technical Consultant
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NinjaOne RMM and Progent NOC Server Management Technical Consultant
On-site Technical Support NinjaOne RMM and Progent NOC
A centerpiece of Progent's NOC is its powerful incorporation of NinjaOne RMM, a cutting-edge RMM platform which facilitates automated alerting and streamlined incident response.
Active Directory Domain Services Integration
Microsoft Active Directory Professionals
Progent can assist you to design and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across on-premises and cloud assets.
Urgent Catalyst Wi-Fi 6 AP Security Consultants
Remote Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Support and Help
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
ISA 2004 Firewall Support Outsourcing
Microsoft ISA Server Configuration
Progent's certified ISA Server consultants have broad experience developing corporate security solutions for IT networks with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business design and implement a configuration of ISA Server 2004 that meets your IT security requirements without limiting your productivity.
Catalyst 4500 Switch Consultants
Catalyst 4500 Switch Support and Setup
With Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's switch product line allows you to deploy capabilities to make your IT network sufficiently available to handle time-critical requirements, scalable to support growth, safe enough to protect restricted data, and capable of prioritizing and controlling traffic flows to optimize system operations. Progent's CCIE certified engineers can help you select and integrate Cisco Catalyst switches appropriate for your business. In addition, Progent's certified security specialists can help you create a strategic protection policy and set up Cisco Catalyst switches so they powerfully support your security strategy. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Urgent Google Cloud hybrid solutions Consultant Services
Hybrid cloud integration Professional
Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that combine on-premises IT assets as well as one or more cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Duo Multi-factor Authentication Engineer
24-Hour Two-factor Authentication Engineer
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.
24x7 Barracuda Backup Management Onsite Technical Support
Barracuda Backup Bare Metal Recovery IT Consulting
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to plan, configure, operate and repair a BDR solution based on Barracuda Backup.
Online Technical Support Aironet 2700 Access Point
Aironet Wave 2 AP Support
Progent's Cisco CCIE-certified wireless network experts offer online or on-premises configuration and troubleshooting services to assist you to design, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace design, construction, and expected workloads.
Microsoft SUS Consultant
Microsoft SUS Professional
Microsoft WSUS enables network managers to install and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support staff can completely and effortlessly manage the installation of patches that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
After Hours LifeSize Video Conferencing Consultant
Video Conferencing Technology Consulting
Progent can provide access to a senior specialist with years of experience configuring, managing, and enhancing telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT support team, your ISP, and your video conferencing technology supplier to help your company maximize the business value of your telepresence ecosystem.
Reporting Amazon MWS integration training
Development Company Amazon Marketplace Web Service development training
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Power BI and SSRS Development Companies
Power BI Service Developer
Progent's Power BI consultants can help your business to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can show you how to build and administer an on-premises, cloud based, or hybrid environment for Power BI.
CISSP-ISSAP Cybersecurity Consultants
CISSP Certified Cybersecurity Auditor Specialist
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any aspect of information system security. Progent can help implement cost-effective security systems that guard a small business against modern malware attacks or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources distributed across multiple physical datacenters and public and private clouds.
Microsoft Report Designer Integration
Microsoft Report Designer Developer Firm
Progent offers online and onsite expertise to help your organization with any facet of business intelligence (BI) reporting from debugging or modernizing reports to designing and implementing a comprehensive business intelligence solution. Progent's BI consultants can help you to maintain your existing reporting system, assist you to upgrade databases and applications from a discontinued reporting product to a modern one, and provide custom remote training to meet your specific requirements. Progent's management reporting consultants offer experience in the leading business intelligence reporting tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
SCOM 2012 R2 Help and Support
SCOM 2012 Fabric Monitoring Remote Consulting
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and offer organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Azure hybrid cloud solutions Services
Microsoft Azure migration Programming Companies
Progent can assist companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower equipment expense. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android smartphones and tablets.
Altaro VM Backup Planning Network Consultants
Hornetsecurity Altaro VM Backup and vCenter Consultant Services
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Security Penetration Testing Technology Consulting
Cybersecurity Penetration Testing Auditing
Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent's security experts can run thorough penetration tests without the awareness of your company's internal network support resources. Unannounced penetration testing shows whether existing security defense tools such as intrusion detection alerts and event history monitoring are correctly set up and actively monitored. Progent can implement continuous autonomous penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks common to modern variants of ransomware.
Technology Consulting Services Helpdesk for Remote Workers
Help and Support Teleworker Integration
Progent has two decades of experience assisting small and medium-size companies to design, deploy, tune, administer, and debug computer networks that support a remote workforce.
Work at Home Cybersecurity IT Services
Remote At Home Employees Endpoint Security Online Help
Progent can assist small and medium-size companies to install network security defense solutions and provide response expertise needed to support telecommuters.
Help and Support Windows Server 2012R2 Hyper-V Virtual Switch
Consultants Windows Server 2012R2 upgrade
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Installation support Microsoft SQL Server
Microsoft SQL Consulting Services
Progent's certified SQL Server application programmers and DBAs offer online consulting to assist organizations of any size to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide help with any facet of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Specialists Altaro VM Backup Immutable Cloud Storage
Computer Consulting Hornetsecurity Altaro VM Backup Integration
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to assist you to design, install, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Windows Server 2008 Security Engineer
Microsoft Windows 2008 R2 Consultant
Microsoft Windows Server 2008 R2 offers high levels of speed, protection, availability, expandability, and versatility that improve output of local, branch office, and mobile workers. Progent's network professionals can provide cost-effective remote engineering, technical support, and training services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your network.
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