Expanding your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your West Palm Beach organization to select the appropriate tools and follow best practices in building and operating a safe virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide support services ranging from on demand expertise for getting you over occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can assist West Palm Beach, Florida companies to with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk services, security and compliance, backup/restore solutions, and streamlined management.

Infrastructure for Telecommuters
Integrating the network infrastructure required for a remote workforce can be especially complex if you have to accommodate a mix of personal equipment like desktop computers and laptops, routers, and wireless APs from different manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online help for both legacy as well as modern IT products in remote office solutions allows you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for implement necessary updates. Services offered by Progent to assist your company to create a productive telecommuting ecosystem include:

  • VPN connectivity makes it possible to establish a secure connection for authenticated remote workers to access IT resources situated at your corporate data center or in the cloud. Progent can assist your company to deploy and manage VPN access between your at-home workforce and your various network resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software for safe VPN connections for a wide range of devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a data center computer's desktop. This provides IT managers substantial control over the digital environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent offers expert remote consulting for setting up home routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and visitors, are commonly utilized by telecommuters to connect to their router for work. This can cause performance as well as cybersecurity issues. Progent can assist you to mitigate these issues by delivering services that include Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity solutions affect the performance and availability of connections between at-home workers and the company network. Vital processes might demand backup Internet connections in the event the primary connection fails. Progent offers expertise for identifying Internet service providers, choosing sensible bandwidth and data volume bundles, and integrating redundant Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter solution for your West Palm Beach, Florida organization, call 1-800-993-9400 or go to Contact Progent.