For office network systems located within the state of West Virginia, Progent's Microsoft certified professionals can provide phone assistance and remote troubleshooting to resolve your computer system issues fast and cost effectively. Progent has developed enterprise-class expertise, sophisticated tools, and support knowledge bases to diagnose and resolve computer network problems without the cost and time delays normally associated with in-person service visits.
If your West Virginia company is situated beyond the larger metro areas such as Charleston, Huntington, Morgantown, or Parkersburg, your local network support choices may be limited in technical capability, or not available during urgent situations. This results in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of network consultants average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of clients. This means you obtain not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to deliver excellent network solutions.
Part-time CIO Support Services
Progent can provide businesses with an information management professional who can act as a part-time CIO. This experienced IT officer can offer strategic direction to assist your company to deploy appropriate technology to improve business processes so they match more closely with your corporate objectives. Your company can develop and install a well conceived IT strategy without absorbing the cost of a full-time senior IT executive. Vital tasks Progent's temporary Chief Information Officer can carry out include strategic planning, planning IT budgets, creating models for TCO, analyzing workflows, reviewing contracts with vendors, defining security and compliance standards, business impact analysis, streamlining data center administration, software revision control, network asset documentation management, and business continuity planning.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to design, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide online and on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your IT network.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that indicates expertise in network security audit and control. Accredited by ANSI, the CISA credential has consultants pass a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-certified Cybersecurity audit professional trained to assist companies in the areas of information systems audit services, IT governance, network assets and architecture ROI, IT support, protection of information resources, and business continuity planning.
Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of client productivity applications and cloud services offered on a subscription basis. Office 365 programs and cloud-based services are available in a variety of subscription plans intended for customers from students and home offices to enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud resources.
Planning and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can help organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your business to upgrade from an older edition of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize maximum business value. Progent also offers SCVMM 2016 migration consulting to help your organization to design and implement a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from new assurance features, more affordable VMM storage fabric, and other enhancements.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and CUBE configuration consultants can assist your business to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers cost-effective online or onsite support to help you to migrate smoothly to a productive communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Active Directory (AD) Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have deep experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, damaged Active Directory objects, clean-up of legacy software configuration objects in on-line AD systems, and restoration of unsuccessful installations of AD and AD-dependent applications. Progent is also experienced in working with advanced AD utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address key areas such as Active Directory naming conventions, hierarchical structure, IT management structure, selection and structure of group policy objects, plus protection and monitoring specifications. Progent can also analyze the implications of server and service implementations on capability and performance. Progent can help companies to plan and install configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants can provide world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small or midsize organizations and campus networks to giant data centers and service providers. Progent can show you how to implement Cisco's continually evolving switch solutions to achieve the performance, expandability, availability, virtualization, security and manageability required for your organization. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus line of data center switches, see Cisco Nexus switch consulting and troubleshooting services. To learn about Progent's support for Cisco Meraki switches, refer to Cisco Meraki switches integration.
After-hours Remote Support
Progent's affordable after-hours remote support program offers clients 24x7 access to online technical support from Progent's Technical Response Center. Services available outside standard business hours include resolving problems with Microsoft servers, Microsoft Windows desktop troubleshooting, help with Microsoft Office applications, system backup and recovery, and basic routing and switching support for Cisco technology.
Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for online or on-premises support in , phone 1-800-993-9400 or go to Online Network Help.
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