If your business IT network is in the state of West Virginia you now have quick remote access to a UNIX or CCIE-certified expert to help with emergency problems involving your network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible online of any independent support firm in the United States. Rates are reasonable, billing is per minute, sign-up is fast, and support is world class.
In case your West Virginia network is situated outside of larger metropolitan areas like Charleston, Huntington, Morgantown, or Parkersburg, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic during a crisis. This can result in lost income for your business, upset customers, idle employees, and defocused management. By calling Progent's remote support, you can get in touch with a certified professional ready to provide expertise when you have to have it to keep your information system running.
Because Progent charges for online help per minute, your business pays exclusively for technical help provided. Progent imposes no initialization surcharge. Many remote consulting firms have large minimum time requirements or charge for every quarter hour or more. Progent's by-the-minute granularity and simple pricing model avoid large invoices for quick fixes.
If your West Virginia business needs remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's experienced team of online consulting professionals offers a wide range of world-class computer knowledge. This enables Progent's remote service experts to deal successfully with the most complex technical problems faster than is possible with typical independent support firms or with the internal support staff usually available to small or mid-size businesses. Progent has refined the tools and experience to fix technical issues economically in a wide variety of computer configurations that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, CCDA and CCDP.
To assist businesses that operate environments incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support team offers the assistance of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides remote contact with engineers who hold major security certifications such as CISM Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network difficulties streamlines service escalation, when called for, to experts with sufficient competence to resolve unusually intractable support calls. This accelerates resolutions of serious problems, avoids system downtime, and minimizes technical support invoices.
For companies in the state of West Virginia, Progent offers immediate online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency support to repair network problems that are impacting business productivity and are outside the scope of your local network support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-certified support professionals can interface with your computer environment via advanced remote troubleshooting technologies that allow them to deliver quick and efficient evaluation and resolution of critical computer problems.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your West Virginia Business
Progent online professionals can deliver expert support for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:
Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network support team can help West Virginia companies with a broad assortment of computer products and technologies such as network architecture, messaging solutions, security expertise for networks and business operations, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for server economization and centralized management, and transitioning from older systems to contemporary environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals offer remote troubleshooting for computers based on leading derivatives of the UNIX platform including:
macOS and OS X,
Silicon Graphics IRIX (SGI/IRIX) or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this rare credential only after strenuous testing supervised by Cisco. Most Cisco CCIEs are employed by large enterprises or national Internet service providers, and as a result their help is not easily accessible to small and mid-size businesses.
Progent is one of the rare network service providers that ensures that Cisco CCIEs are accessible to support small and medium sized organizations. In addition, Progent can provide fast contact with a CCIE by phone so your company can benefit from timely help for complex system issues that are hurting your business but are beyond the comfort zone of your local system maintenance personnel. Progent's CCIE support experts can tie into your environment using the latest on-line support technology to execute quick and cost-effective analysis and repair of serious network anomalies.
Cisco authorized experts from Progent can help your company to plan, setup, and support a converged network infrastructure that can simplify business processes, cut expenses, and accelerate time to positive ROI. By offering Cisco routers experience with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can greatly enhance the strategic value of your network infrastructure in West Virginia. To learn more information about Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Services.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified remote support engineers offer computer system repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting professionals who can help your company with a broad variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 migration, Exchange Server 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2013 development,
Microsoft Skype for Business configuration support and Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Certified System Security Engineers
Progent offers you access to accredited CISM, CISSP and ISSAP security consultants who offer a range of system protection services to enhance the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to revive rapidly from a breach. Security services available from Progent include: extensive security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Nikto; rapid recovery from virus and worm assaults; configuring firewalls; planning safe architectures for off-site and mobile access; securing your messaging system from spam and directory harvest attacks; and setting up continual automated monitoring. To find out more about Progent's security expertise for small and midsize companies, see Progent's Engineering Services for System Security.
Business Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing consulting services and training in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team offers in-depth engineering support and education in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft applications including CRM, Microsoft Project, MS Word, and Excel. To learn more information about Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent provides a selection of support programs for Call Center services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified network specialists. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to offer your customers instant contact with a dependable technical support resource with years of background delivering telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a respected image as a key contributor to business success, and Progent's aim is to fix and not merely report problems. For more on Progent's Help Desk support, see Progent's Help Desk Call Center Services.
Progent's Online Service Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
Progent's powerful service reporting system stores thorough histories of all service delivered to Progent's clients. Every authorized Progent staff engineer has the benefit of the history of support delivered to every client by any team member. This archive of issues and fixes is structured as a conveniently accessible proprietary database that allows Progent's remote technical experts to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves daily. Progent's certifications with key vendors such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' in-house support staff that allow Progent's remote service specialists to come up with the best solutions quickly.
To see how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent online professional expertise in West Virginia, call 1-800-993-9400 or visit Expert Remote Computer Help.