For small office network systems located throughout the state of West Virginia, Progent's Microsoft and Cisco authorized technical team members can provide remote phone help and remote troubleshooting to resolve your network troubles fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support databases to identify and fix computer network problems while avoiding the cost and delays associated with in-person technical service calls.

If your West Virginia small business is situated outside of the larger urban areas such as Charleston, Huntington, Morgantown, or Parkersburg, your nearby network support choices may be limited in skills, or not available during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s team of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of clients. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying that expertise to assist with cost effective network solutions.

Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, functions as the foundation of Cisco's communications and collaboration solution. Unified CM and Unified CM Express offer a modern IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can assist with any aspect of Unified CM setup and debugging in areas that include integrating VoIP phones and desktop video IP phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover solutions for survivability, and integration with Exchange Server and Skype for Business.

Live Online Training Classes for Desktop Apps
Progent provides online classes for a range of productivity software. Progent's Webinar training covers topics such as Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro development, Publisher collaboration, Outlook security, Office 365 Access programming, Microsoft Dynamics GP migration, and Windows 10 configuration. Live online training offers the benefits of conventional classroom sessions, such as immediate communication between students and trainers, but avoids the costs of transportation and the challenge of attempting to synchronize the schedules of many workers.

Design and Deployment Support for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless access point experts offer online and onsite support to assist businesses of any size to plan, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or computing device. (Refer to Meraki switches integration.)

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist you with any facet of designing, implementing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

MySQL Database Application Development and DBA Support
Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective online database administration or software programming support and can assist organizations of all sizes to integrate and maintain MySQL in a dependable network environment that offers high levels of performance, scalability, and protection. Progent also has proven skill assisting companies migrate applications from Oracle to MySQL.

Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of client productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud services are available in a variety of subscription plans targeted at markets from individuals and households to global enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller technology. Progent offers expertise for both hardware-based and software-based wireless controllers and can assist you to decide which type is appropriare for your wireless solution. For Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller support.

Progent's Consulting and Development Support for SQL Server 2014
SQL Server 2014 includes significant enhancements in key areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services such as system design, configuration, administration, remediation, and software development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. If you are already using Microsoft SQL Server 2014, Progent can assist your company to carry out a smooth upgrade to Microsoft SQL Server 2016.

Desktop and Mobile Device Unified Configuration Management Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center Configuration Manager (SCCM 2012) planning and deployment and Intune expertise to consolidate and streamline the management of your desktops along with your Cloud-connected mobile devices. Progent can help you to upgrade smoothly to SCCM 2016 from a legacy change management solution or assist you to modify your current SCCM 2016 ecosystem to support your changing IT needs.

64-bit Processing Migration Support Services
Progent’s 64-bit upgrade specialists can help your organization to update your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit processing, design a cost-effective upgrade strategy that minimizes business interruptions, and deliver responsive remote help to aid your company to install 64-bit operating systems and application programs on your current computers. Progent's Microsoft-certified engineers can help you to install the 64-bit versions of Microsoft products like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your exposure to data loss, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. For details, visit Altaro VM Backup Consulting Services.

Data Protection Manager Help
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and mid-size organizations near-continuous backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, deploy, manage, and troubleshoot a multi-site backup/restore solution built around DPM 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management support to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.

Get in Touch with a Progent Network Consultant
To learn how you can access a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Network Support.














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