Expanding your telecommuter workforce may have a significant impact on IT architecture, security, and company processes. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Wilmington company to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services that go from on demand guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Wilmington, Delaware companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Network Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote workforce can be particularly complicated if you have to accommodate a mix of worker-owned equipment like PCs and laptops, routers, and Wi-Fi APs from various manufacturers and with a variety of OS software and firmware levels. Progent's experience providing online support for both legacy and current IT products in virtual office solutions enables you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for making essential updates. Services available from Progent to assist you to implement a productive telecommuting ecosystem include:

  • VPN connectivity makes it possible to establish a secure connection for authorized remote employees to access IT resources located at your corporate data center or in a public cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to set up Cisco's AnyConnect client software for safe VPN connections for a wide range of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and use a data center computer's desktop. This provides network managers significant control over the digital ecosystem of at-home employees and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent can provide top-tier remote support for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by families and visitors, are frequently utilized by telecommuters to connect to their Internet router for work. This can create performance and security issues. Progent can assist you to mitigate these issues by delivering expertise like Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi access point integration assistance.
  • Internet access methods impact the performance and availability of connections between at-home workers and the company network. Mission-critical applications may demand redundant Internet connections in the event the normal connection fails. Progent offers expertise for picking ISPs, selecting appropriate bandwidth and data volume bundles, and configuring redundant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Wilmington, Delaware organization, call 1-800-993-9400 or visit Contact Progent.