Additional Topics of Interest
Microsoft Exchange Outsourcing
Progent is one of the most experienced network support companies in the San Francisco Bay Area for designing email systems based on Exchange 2000. Progent is skilled in helping small and mid-size businesses receive the full benefits of Exchange 2000 for typical scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Fault Tolerant Internet Connections Setup and Support
Progent's Cisco-authorized IT experts can help you build an economical, 24x7 Internet configuration solution that can deliver 24x7 Internet access through a wide range of fault tolerant Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert consultants to help you utilize the most current technology for fault tolerant Internet connectivity to build a cost-effective, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
Certified Cybersecurity Management Services
Progent offers the services of CISM qualified security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of skill that information security managers are expected to learn. It provides executive management the assurance that consultants who have qualified for their CISM certification have the experience and capability to provide effective security management and support consulting.
Technology Consulting Services for ProSight Remote Monitoring and Reporting
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to disrupt your business.
Meraki Outdoor APs Network Consulting
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Exchange 2013 Data Loss Prevention Support and Help
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact vital areas including manageability, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Contact Center Remote Support Services
Progent's Virtual Help Desk Call Center support services are a seamless extension of your internal IT service staff. This can include high-end call center features such as a dedicated phone number with custom greeting. Progent will also send calls automatically to staff members who are specifically provisioned and trained to support your needs. Also, Progent's Help Desk professionals can use trouble tickets from any client trouble ticket software for smooth integration with your in-house network services group. Benefits of Progent's Virtual Computer Support Help Desk Call Center services include professional Microsoft and Cisco Help Desk expertise the minute you call, transparent expansion of your in-house support staff, comprehensive support for critical client problems, and by-the-minute billing.
VMware VirtualCenter Professionals
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere-based virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.
SQL Server 2005 IT Consultant
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class applications that can provide your company a significant competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Professional for Exchange 2013 Availability
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect vital areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.
Remote Support Services for Altaro VM Backup Integration
Altaro VM Backup software provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Microsoft Windows 2000 Help and Support
Progent's Microsoft-certified Windows 2000 Server experts offer computer help and IT consulting services for the entire line of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and support services include network design, deployment, documentation, on-site and off-site support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Power View Specialist
Progent can provide the support of Microsoft-certified consultants as well as experienced database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and certified security consultants to help you to evaluate the likely advantages of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.