Expanding your telecommuter workforce can have a significant effect on network architecture, security/compliance, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can help your Winston-Salem organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services that go from as-needed expertise for getting you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Winston-Salem, North Carolina organizations to with any facet of creating a high-functioning remote work environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Remote Workers
A fast, enterprise-wide changeover to a from-home business model, which could be motivated by an epidemic or as a component of a business continuity preparedness plan, can overstretch even the most efficient internal Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home environment for your Winston-Salem, North Carolina business, phone