Additional Topics of Interest
Remote Support for Windows, Linux, UNIX, Solaris
If your business network mixes Linux-based products technology with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple management, transparent dataflow, high dependability, superior throughput, and tight security. Progent's UNIX/Linux and Windows coexistence assistance services feature IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk support.
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management team, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a DR/BC plan.
Developer for Project Excel Services
Progent's Microsoft consultants offer in-depth expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad range of cost-effective online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include system design, installation and migration, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.
Support and Setup for High-Availability Failover Clustered Servers
The clustering feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and maintenance of server clusters that provide improved levels of system dependability, protection, performance, and versatility. New or enhanced capabilities include cluster Validation, revamped configuration and installation, unified cluster administration, new cluster infrastructure for increased availability, hardened security and quorum structure, minimization of failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the business benefits of failover clusters, design and execute a deployment, educate your network support staff to manage your cluster environment, provide ongoing consulting and support services, and create and validate a business continuity plan.
Email White Lists Consulting Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid structure of ProSight Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter.
Computer Consultants for Tracking Service Costs
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service firms who offer scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by every staff member to every client. The discipline of detailing and archiving service activity results in more efficient support and eliminates a slew of common problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Engineers for Wireless Security
Progent provides consulting for security analysis packages including LANguard from GFI for running a set of automatic network auditing scans to uncover possible security problems. Progent has broad experience with network auditing tools and can show you how to make sense of testing reports and respond effectively. Progent can show you how to build protection into your business operations, install auditing tools, plan and implement a secure network architecture, and recommend procedures to optimize the safety of your IT system. Progent's security professionals are able to help you configure a firewall, implement secure remote connectivity to email and data, and integrate virtual private network. Progent's qualified security engineers can validate the protection of web applications and can provide extensive information security audits of enterprise-wide security to validate your company's compliance with recognized industry security standards including HIPAA, PCI, and ISO 17799.
Microsoft Lync Presence Engineers
Progent's consultants can assist you to evaluate the value of Microsoft Lync Server for your business and can assist you to design and carry out a rollout of Lync Server 2010 that consolidates the administration of IM and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also assist your company to carry out a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how to use Microsoft Lync Server 2010 to improve the collaborative capabilities of Microsoft Office applications, and provide training and continuing technical support for Microsoft Lync and other Microsoft technologies.
Microsoft Dynamics Power BI Design
Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that allow you to track all business processes, revenues and spending, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can enable you to design reports that allow you to understand your business more completely, converting uncooked data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer custom business application development and eCommerce applications that integrate transparently with Dynamics GP/Great Plains.
Windows 8.1 Backup and Restore Consultants
Progent's Microsoft-certified experts can provide a variety of technical services to help companies of any size to deploy, administer, and support environments that include workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects based on proven methodologies.
Services for 64-bit Computing
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit applications which you want to retain plus the new 64-bit editions of applications you plan to run.
Small Business IT Outsourcing for Project Methodology
When conducting IT tasks for enterprise clients, Progent uses a structured methodology driven by specified milestones so as to meet financial, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All facets are documented to provide a detailed summary of technical services performed and to help in downstream system maintenance.
Collocation Technical Consultant
Progentís colocation center support services are intended for businesses with hardware housed at IDCs or data center collocation hosting facilities and requiring on-demand on-premises help at the colo facility plus remote help from Microsoft and Cisco qualified experts. Progent offers a full range of IDC and data center and colocation consulting services including system topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and installation of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server cluster systems.