If your business computer network is in Wisconsin you can depend on fast phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to help with critical problems involving your network. Progent maintains one of the largest teams of UNIX and Cisco CCIE support professionals available online of any independent support firm in the country. Rates are reasonable, charges are per minute, sign-up is fast, and support is world class.
In case your Wisconsin network is located outside of major metropolitan neighborhoods such as Milwaukee, Madison, Green Bay, or Kenosha, support from UNIX or CCIE-certified experts could be limited when there's an emergency. This can cause a loss of revenue for your company, angry clients, unproductive employees, and distracted management. By contacting Progent's online services, you can get in touch with a qualified consultant ready to provide assistance whenever you need it to get your network running.
Because Progent bills for phone help by the minute, your business is invoiced just for support provided. Progent requires no service activation charge. Many online service companies apply substantial minimum payments or bill for each quarter hour or more. Progent's fine granularity and simple billing model avoid large tabs for speedy fixes.
If your Wisconsin business requires online assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Online Technical Support Services Unique?
Progent's seasoned team of online support engineers has a wide array of world-class computer knowledge. This allows Progent's online technical support experts to resolve the most complex network trouble more quickly than is feasible with ordinary independent support organizations or with the in-house IT staff usually found in small or mid-size companies. Progent has refined the tools and skills to fix technical issues efficiently in many different computer configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also have a variety of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, and Design Professional.
To assist businesses that maintain environments incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group makes available the services of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent offers online support from professionals who have earned major security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing technical problems allows service escalation, if appropriate, to specialists with relevant competence to resolve particularly intractable jobs. This speeds up resolutions of serious network problems, prevents system downtime, and reduces technical support invoices.
For organizations throughout Wisconsin, Progent enables virtually instant online contact with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for critical help to troubleshoot technical problems that are damaging business productivity and are beyond the skill set of your in-house network service group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-certified engineers can analyze your computer environment using the latest remote troubleshooting technologies in order to perform quick and efficient diagnosis and remediation of critical computer issues.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Wisconsin Business
Progent's network consultants can offer advanced help for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows technologies such as:
Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer support staff can assist Wisconsin small businesses to maintain an extensive set of computer products and technologies that include system architecture, email support, security consulting for networks and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for processor economization and centralized management, and migration from legacy systems to current solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support experts offer online troubleshooting for systems powered by major versions of the UNIX OS including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or common Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who qualify for this prestigious credential by passing thorough examinations supervised by Cisco. The vast majority of Cisco CCIEs are hired by big enterprises or national ISPs, and consequently their expertise is not easily accessible to small and medium-size businesses.
CCIE and CCNP authorized engineers from Progent can assist your business to plan, setup, and manage a converged network infrastructure that can streamline business processes, reduce expenses, and speed the path to positive ROI. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can dramatically improve the business value of your network infrastructure in Wisconsin. For additional information concerning Progent's support for Cisco infrastructure, refer to Cisco Network Consulting Expertise.
Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-certified remote support professionals can deliver network problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can help your company with a wide range of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2016 migration, Exchange 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2013 application development,
Microsoft Skype for Business Server planning and deployment consulting and Lync 2010 maintenance, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Specialists
Progent offers you the services of expert CISM, CISA and CISSP security consultants who can deliver a range of security solutions to enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help your business to recover promptly from a breach. Security solutions available from Progent include: extensive security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; establishing secure techniques for off-site and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and implementing 24x7 network monitoring. To learn additional information on Progent's security support for small and medium-size businesses, visit Progent's Consulting Expertise for Network Security.
Business Applications Services: Training, Custom Development, Integration
Progent's Apple Mac technology experts can promote the creative facets of Mac environments by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply in-depth engineering support and education in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft applications such as Microsoft CRM, MS Project, Office Word, and Microsoft Excel. To learn more on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Call Center Support Options
Progent provides three support programs for Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Call Center team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers convenient communication with a dependable technical support resource with extensive background delivering phone support and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a respected recognition as a major driver of company success, and Progent's aim is to fix rather than simply report problems. For more about Progent's Call Center support and outsourcing, go to Progent's Call Center Services.
Progent's Online Service Tools
Progent has deployed a set of optimized tools, evolved during many years of use, focused on promoting the highest quality of efficiency for providing online technical support and repair for small and medium-size company IT systems. Progent provides secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access enables the experts of Progent's remote service group to connect to your network without breaching system security.
Progent's advanced customer support reporting software keeps thorough histories of all service delivered to Progent's customers. Each active Progent team engineer has access to the specifics of services rendered to each customer by any staff member. This history of trouble tickets and fixes is structured as a conveniently searchable proprietary knowledge base that permits Progent's online support engineers to communicate their experiences company-wide to make sure that the efficiency of Progent's support improves daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other extensive technical support databases and to manufacturers' internal engineering staff that enable Progent's online consulting experts to arrive at the best solutions quickly.
Contact a UNIX/Linux or Cisco Network Support Specialist Immediately
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent remote engineering support in Wisconsin, phone 1-800-993-9400 or visit Expert Online Network Help.