If your business computer network is in Wisconsin you can have fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to resolve critical issues affecting your network. Progent offers the services of one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available online of any independent service firm in the country. The cost is reasonable, billing is per minute, engagement is quick, and service is unbeatable.
In case your Wisconsin office is some distance from major urban areas including Milwaukee, Madison, Green Bay, or Kenosha, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic during a crisis. This can result in a loss of revenue for your business, upset customers, idle workers, and defocused management. By contacting Progent, you have access to a certified professional ready to deliver expertise when you require it to get your network running.
Since Progent charges for online service per minute, your business owes exclusively for technical help received. Progent requires no startup surcharge. Many online service organizations apply large minimum fees or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy eliminate big tabs for quick repairs.
If your Wisconsin business requires online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of online support professionals offers a wide range of in-depth information technology skills. This enables Progent's remote technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party service organizations or with the internal IT resources commonly available to small or mid-size businesses. Progent has developed the tools and skills to fix problems efficiently in many different network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded major certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to assist businesses who run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the services of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers phone-based contact with engineers who have been awarded the industry's top security credentials including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties allows trouble ticket escalation, if needed, to experts with sufficient background to deal with particularly intractable support calls. This speeds up resolutions of urgent problems, prevents system disruption, and minimizes maintenance bills.
For organizations throughout Wisconsin, Progent offers fast online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical assistance to repair technical issues that are hurting business productivity but are beyond the skill set of your in-house network service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified consultants can analyze your computer environment with advanced remote support technologies in order to provide fast and affordable diagnosis and repair of serious computer issues.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Wisconsin Business
Progent online professionals can provide advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online network service staff can assist Wisconsin companies to maintain a comprehensive array of computer products and technologies such as network architecture, email solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware options for processor consolidation and centralized management, and migration from out-of-date systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer online troubleshooting for computers powered by leading variants of the UNIX platform including:
Apple macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious certification by passing strenuous examinations supervised by Cisco. Usually Cisco CCIEs are hired by large corporations or national Internet service providers (ISPs), and as a result their services are not readily accessible to smaller companies.
CCIE and CCNP qualified experts from Progent can help your business to architect, setup, and maintain an integrated network infrastructure that can simplify business processes, lower costs, and accelerate time to positive ROI. By offering Cisco integrated services routers expertise with Catalyst switches support and Aironet wireless technology integration help, Progent can dramatically enhance the strategic value of your integrated network in Wisconsin. To learn more information about Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Expertise.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified remote support engineers can provide computer troubleshooting and IT support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of consulting professionals who can help you with a broad range of platform expertise including
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint Server 2013 development,
Lync integration and Office Communications Server troubleshooting,
Microsoft Forefront TMG 2010 administration and ISA Server maintenance,
SQL Server 2016 integration and programming and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Qualified Network Security Engineers
Progent offers you contact with qualified CISM, CISSP and ISSAP security engineers who offer a range of system protection services that can strengthen the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to recuperate promptly from an assault. Security services available from Progent include: comprehensive security analysis using tools such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Nikto; efficient recuperation from virus and worm attacks; configuring firewalls; establishing safe techniques for remote and mobile connectivity; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and implementing continual proactive monitoring. For additional information concerning Progent's security expertise for small and midsize companies, see Progent's Professional Expertise for Network Security.
Business Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering help services and education in imaging, audio, and video. Progent's consultants can provide expertise in a range of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group can supply professional consulting support and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Office Word, and Microsoft Office Excel. For more information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Call Center Support and Outsourcing Options
Progent provides three programs for Help Desk Call Center assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the timely availability of a professional Help Desk but who have relatively small budgets and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can act as a primary Help Desk for your organization, represent an escalation resource for the most challenging technical problems, or be ready in overflow situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk or enhancing your existing one, selecting or programming Help Desk Call Center software products to address the special needs of your company, or providing supplemental staff to work online with your in-house Call Center resources to deal with high-demand events such as system upgrades.
Progent is a Microsoft Partner and has a large team of Cisco-certified network experts. Progent's Call Center team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can give your customers convenient contact with a reliable technical support team with years of background in phone support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Call Center a positive reputation as a solid contributor to business performance, and Progent's charter is to resolve and not simply record problems. To learn additional information about Progent's Help Desk Call Center support and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Technologies
Progent's advanced service reporting application keeps thorough histories for all service provided to Progent's clients. Every authorized Progent team engineer has the benefit of the history of support rendered to each client by any team member. This history of issues and resolutions is structured as a readily accessible internal database that allows Progent's online technical engineers to share their experiences company-wide to ensure that the quality of Progent's support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available other extensive technical support databases and to vendors' internal support personnel that allow Progent's online consulting experts to arrive at the best solutions promptly.
To find out how you can contact a UNIX/Linux engineer or a Cisco CCIE for urgent online professional support in Wisconsin, phone 1-800-993-9400 or go to Urgent Online Computer Help.