Expanding your telecommuter workforce can have a significant impact on network infrastructure, security, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Providence organization to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent offers services that go from on demand expertise for getting you past occasional technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Providence, Rhode Island companies to succeed with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and restoring vital data so as to avoid data loss and minimize recovery time and effort in the event of storage failures resulting from equipment issues, programming glitches, human error, cyber attack, or any other reason. Reliable data protection strategies can be particularly difficult to architect and manage in hybrid networks that combine local data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for remote workers must cover diverse kinds of personally owned endpoint devices. Progent can provide quick remote access to experts familiar with a wide array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Popular backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and features granular recovery and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that call for a temporary changeover to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your business to develop, document and validate a DR/BC plan that addresses the logistics of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Providence, Rhode Island company, phone 1-800-993-9400 or go to Contact Progent.