Aurora At Home Workers Integration Consulting Company
Help Desk Solutions Consulting and Support Services
Expanding your remote workforce can have a major effect on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Aurora organization to select the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Aurora, Colorado companies to with any facet of creating a high-functioning remote work environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, data security, data protection solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A sudden, company-wide changeover to a teleworker business model, which could be the result of an epidemic or as an element of a business continuity preparedness plan, can overstretch even a high-performing in-house Call Center. Progent's Call Center services allow organizations of any size to outsource or expand their Support Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's nationwide network of online technical support specialists combined with world-class ticketing and tracking technology to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC support from initial service requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to track or update the status of their current trouble tickets, add details, and append screenshots and relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers optional rapid escalation to Level 2 and Level 3 support experts to deal with advanced problems. To learn more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Augmentation Service enables you to expand your existing Call Desk team by sharing responsibilities for Call Center support seamlessly between your in-house support personnel and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's co-managed Help Desk service uses a collective support solution utilizing the number one professional services automation platform for handling service requests and ticketing, assigning ownership, monitoring progress, and producing reports. To learn how Progent's Call Desk Augmentation Services can enable your company to deliver best-in-class IT support to your telecommuters, visit Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Aurora, Colorado business, phone
An index of content::
Microsoft VBA for Mac IT Consultants
macOS and Windows Support and Help
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which carefully limit sharing between Apple Mac and Windows users.
24/7 Troubleshooting Altaro VM Backup Cloud Management
Hornetsecurity Altaro VM Backup and VMware ESXi Network Engineer
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to design, deploy, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
At Home Workforce Infrastructure Support Services
Online Technical Support Offsite Workforce Network Infrastructure
Progent can help small and mid-size businesses to design, configure and debug the network infrastructure needed to support remote workers.
Firepower Services Engineer
Cisco Firepower NGFW Firewalls Network Consultants
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control network ecosystems that span local offices, data centers, and cloud resources.
24x7x365 Technical Support Services Microsoft SCOM
Microsoft SCOM Professionals
Even if your company has a small computer services group and a modest IT budget, your information system can still feature the same high reliability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital business applications and hardware operating.
Microsoft Dynamics 365 Finance and Supply Chain Integration
Best ERP Developer Firms
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training classes customized to meet your specific requirements. Progent's experts also can show you how to integrate and support a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Cybersecurity Tech Services Internet Security
GIAC Certified Computer Security Specialist
For small and midsize businesses, network security and compliance is too complex to stay ahead of yet too risky to ignore. The world's largest enterprises have been breached, and the top cloud service providers have on occasion been knocked out. It looks as though there's nowhere to hide. Progent makes it economical for smaller companies to implement critical IT security projects successfully by offering the advantage of billable time to the nearest minute without any minimum billing for online help. You can have access to a seasoned computer consultant to deliver just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security strategy.
Catalyst Switch EVN Onsite Technical Support
Catalyst 9000 Switch Troubleshooting
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, update, tune and debug Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from outdated appliances to current devices.
WLAN Site Survey Network Engineer
Wireless LAN Site Survey Professionals
Progent's wireless site survey services help you to design, install and debug a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that delivers the reception, speed, capacity, data protection, and hand-off capability your company requires.
Telepresence Online Technical Support
Top Rated VoIP Information Technology Consulting
Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Horizon3.ai NodeZero Cybersecurity Penetration Testing Network Consulting
24-7 Horizon3.ai NodeZero Threat Assessment Protect
Progent's certified security consultants can run NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are correctly set up and effective.
Dynamics GP 2015 Workflows Specialists
Top Rated Dynamics GP 2015 Azure AD Consultant Services
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud integration, supports popular handheld devices, permits one-time sign-on with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to resolve the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.
MOM 2007 Consulting
Operations Manager Network Consulting
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.
Freelance Microsoft Consulting Subcontractor Jobs
Freelance MRP Consultants Career
Progent's Experts Team offers support in key areas that include Macintosh integration and programs; Expertise for Linux-powered, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized program help; CIO, management information analyst, and project logistics services; Special applications design and integration; Web site, eCommerce, EDI, and client information portal design and integration; SQL management and efficiency help; Business intelligence expertise; and Telecom systems support.
Meraki Switch and AP Remote Support Services
Meraki Switch Stacking Integration Services
Cisco's Meraki family of access and aggregation switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to help your company to design and implement an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to maintain security, develop and validate a disaster preparedness strategy, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking infrastructure.
ransomware removal and data recovery Engineers
ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
SentinelOne Endpoint Detection and Response Professionals
24/7/365 SentinelOne Vigilance Respond MDR Reseller Setup and Support
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Exchange 2013 In-Place Hold Support Outsourcing
Exchange 2013 In-Place Hold Troubleshooting
Exchange 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements affect key facets of IT including manageability, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange 2013, create an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Cisco Cloud Network Management Technical Support Firms
24-7 Cisco Hybrid Network Management Solutions Software Consulting Firm
Progent's Cisco-Certified network management consultants can assist you to run Cisco's management utilities along with a selection of powerful third-party applications to create a complete network management solution in order to keep your environment operating reliably, conserve expensive resources, guard your data, recover rapidly from device failure or malicious attacks, and enable you to add or repurpose valuable resources intelligently and affordably as your business evolves.
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