Carlsbad Teleworkers Solutions Consulting and Support

Expanding your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Carlsbad organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Carlsbad, California businesses to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Security for Remote Workers
Work-from-Home staff members typically utilize their personal computers and usually work in a poorly secured physical environment. This situation increases their susceptibility to cyber threats and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the development of policies built on best practices. Progent's veteran team of IT security support experts can help you to design, implement and maintain a compliant cybersecurity solution that protects critical IT assets in networks that include telecommuters.

Firewalls enable you to build a network that can be securely utilized by on-premises users as well as by teleworkers, mobile employees, vendors, clients, and other stakeholders. Modern firewall devices permit you to configure and control different access rights to different classes of users and to expand your network and adjust your cybersecurity posture as your company evolves and as network attacks grow more sophisticated. Progent supports both new and legacy security appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration services, go to firewall integration and support services.

Remote Endpoint Monitoring makes it easy to track the disparate computers used by remote workers and either block or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint, monitoring all activity and using state-of-the-art machine learning from SentinelOne to detect zero-day threats at inception. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the network to contain the threat. Since the ProSight Active Security Monitoring software agent is autonomous, endpoint devices stay protected even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for telecommuters.

Progent's Duo authentication Services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected online account and give your password you are requested to verify who you are via a device that only you possess and that uses a different network channel. A wide selection of devices can be used as this added form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate several validation devices. For more information about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audits can assess the exposure of your network to all classes of external and local security attacks for a network that incorporates at-home workers. Progent can deploy online, automated security inventory scanning for quickly and economically uncovering a broad range of security gaps that can be found over the Internet. Progent's security assessment experts, which can be provided by network security professionals with top certifications including CISA, ISSAP, and GIAC, can assist your company to audit your operations and policies and review your WAN architecture to allow you to implement top-level security for your remote workers.

Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your work-from-home connectivity solution as well as your internal and perimeter networks to help you uncover, prioritize, remediate, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can assist you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also assist you to harden your existing network security and can help you to plan and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To learn more details about Progent's threat analysis solutions powered by on NodeZero's pentest products, visit Consulting Support for NodeZero's PEN Test Products.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing critical things to focus on for securing an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Carlsbad, California company, phone 1-800-993-9400 or go to Contact Progent.