Austin Offsite Workforce Connectivity Consulting Partner
Collaboration Systems Consulting Experts
Enlarging your remote workforce may have a major impact on network architecture, cybersecurity, and company culture. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Austin company to select the right tools and follow best practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed expertise for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can help Austin, Texas organizations to succeed with any aspect of building a high-performing remote work ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.
Microsoft Integrated Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office families, providing a powerful ecosystem of productivity apps that deliver a cohesive user experience for exchanging information across a corporate network and on a wide range of endpoint computers. Progent has delivered online consulting services for Microsoft SharePoint and Exchange since their first publication and can help businesses to tune these flagship collaboration products to maximize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings with screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for supporting its full range of capabilities. For additional information about Progent's support services for Microsoft Teams, visit planning and configuration expertise for Microsoft Teams.
SharePoint utilizes web entities to facilitate collaboration and information sharing by offering policy-based delivery of content, workflow, and utilities for looking through company-wide information silos. SharePoint permits you to build protected web portals that allows remote workers to see and update consolidated corporate intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting expertise, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, visit integration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers anywhere can access them securely via a browser. Provided with Office 365, OneDrive enables home workers to co-author documents. Revisions created offline are synced when you reconnect to the Internet. To find out about Progent's consulting services for Microsoft OneDrive, see Onedrive integration experts.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Austin, Texas company, phone
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Support and Setup Helpdesk Sharing Costs
Co-managed Call Center Costs Technical Support
Progent's Help Desk Call Center management and co-management services help organizations to save money and increase productivity.
Information Technology Consulting Hornetsecurity Altaro VM Backup and VMware ESXi
24/7 Altaro VM Backup Verification Technical Consultant
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to assist you to design, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
ASA Firewall with Firepower Support and Help
24x7 Cisco ASA Firewall with Firepower Troubleshooting
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Consultants IT Outsourcing Services
IT Outsourcing Services
Progent is organized provide comprehensive online support for all major technologies associated with small business IT systems and allows you to outsource a variety of vital, as-needed support services such as a part-time Chief Information Officer to offer advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as a managed service, project management for critical initiatives such as site relocations oroperating system migrations, Cisco-certified consultants for designing fast and robust network infrastructure, certified security engineers to ensure information safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to create, enhance, or troubleshoot business applications.
System Center 2016 Service Manager Integration Support
SCDPM 2016 Setup and Support
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Small Office Networking Company
Small Office Small Office Computer Consulting
Progent is a leader in economically providing world-class network support to small businesses. Progent's achievement in handling the network support needs of the historically underserved small company sector is the cumulative outcome of major technical and operational innovations that have eliminated much of the traditional costs out of managing IT support, added unmatched professional expertise into the support mechanism, and dramatically streamlined the solution process.
Check Point VPN-1 Security Auditor
Check Point SandBlast Security Organizations
Progent's Check Point firewall consultants can show you how to plan, configure, and administer firewall environments that rely on Check Point NGFW firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Microsoft Dynamics CRM Online Technical Support
Customer Relationship Management Specialist
Microsoft CRM helps mid-market companies nurture positive client interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help improve selling success and offer steady, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer support databases.
Microsoft MCSA Employment
Cisco Certified Full-Time Job
Progent is seeking a variety of full-time workers such as motivated MCSEs; network experts who have Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network architecture with experience in mobile access, wireless integration, non-stop systems, disaster recovery planning, data protection, and VMware technology. Progent is also hiring workstation support experts, remote troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also looking for experienced managers who can perform efficiently in Progent's dynamic, virtual office model. Progent contracts freelance professionals who have in-depth expertise and working experience in high-demand IT areas beyond Progent's primary service concentration. Our Experts Team employs freelance consultants who can provide advice and development support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in technologies such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by us coordinate with Progent's in-house engineers to deliver end-to-end solutions for small and midsize company networks.
Microsoft Exchange 2016 Migration Support and Help
Exchange 2016 Migration Engineer
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Developer .NET Android
Design .NET C#
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or modernize .NET apps quickly and affordably.
24/7 Power BI on Azure VMs Contract Programming Firm
Power BI Service Contract Development
Progent's Power BI consultants can assist you to plan, install, manage, enhance or debug your Power BI business analytics solution. Progent can also help you to prepare your source data for Power BI visualizations. Progent can show you how to build and administer a local, cloud based, or hybrid environment for Power BI.
Cisco AnyConnect Network Consultants
Technical Support Services Adaptive Security Device Manager
Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
macOS Configuration Specialists
macOS Phone-based Consulting
Progent provides national online help and troubleshooting services for companies who operate macOS and OS X environments or whose IT systems feature a combination of Mac and Microsoft technology. Progent's experts can provide macOS and OS X users a range of services such as desktop support, upgrading to the latest version of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online IT help provides maximum leverage for your information technology dollar by protecting user efficiency and limiting the hours charged for network analysis and repair. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to handle most network issues without wasting time and money by traveling to your location. In most of situations your network issues can be dealt with over the phone or through a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP premier security specialists to assist with the toughest network problems.
Hornetsecurity Altaro VM Backup Integration
Altaro VM Backup Testing Outsourcing
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
24/7 Infor SyteLine CloudSuite Production Control Services
Infor SyteLine CloudSuite Customization Engineer
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of critical processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that can range from occasional advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Postini Technology Consulting Services
Setup and Support Anti-Virus
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing continually improved spam and virus blocking, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools as well as outbound email testing to let you repair your e-mail system and specify and regulate company security policy.
Azure and Android integration Professionals
Development Group Azure and Dynamics GP
Progent's consultants can assist you to plan and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and Azure resources.
Technology Consulting MSCRM
Open Now MS CRM Consultant Services
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer relationships. Integrated Sales and Customer Service components enable in-house staff to share data to help improve selling success and deliver steady, efficient customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer service databases.
ransomware removal and data recovery Services
Hermes ransomware recovery Professional
Progent's seasoned ransomware recovery experts can help your business to reconstruct a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Largest Windows Server 2022 Hotpatching Online Support
Computer Consultants Windows Server 2022 Disaster Recovery
Progent's certified Windows Server 2022 experts can help your company to plan and implement an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises deployment model or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Email Guard Data Loss Prevention Consulting
Consultancy Email Anti-fraud Intelligence
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
SQL Server 2016 Migration Technical Support Services
Top Quality SQL Server 2016 Monitoring Support and Setup
Microsoft SQL Server 2016 introduces major improvements in speed, scale, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help businesses of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.
Amazon AWS hybrid cloud integration Developer
Consulting Services Enterprise hybrid cloud integration
Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine physical IT assets as well as one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
On-site Technical Support ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting Network Infrastructure Monitoring Specialist
ProSight Reporting is an expanding line of real-time reporting plug-ins created to integrate with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Aironet Outdoor APs Specialists
Aironet 1700 Access Point Consultant
Progent's Cisco certified wireless networking consultants can provide economical online and onsite support for both legacy and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist your business to plan and manage Wi-Fi environments that include indoor and outside/industrial Aironet APs.
Consultant Cost Network Providers
Small Office IT Support Consulting Hourly Rate
Progent's pricing model is to charge for online service and on-site visits per minute. As a result, you pay just for received services. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no startup fee and requires no monthly commitment for support services delivered during regular working hours. Many support firms demand large minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for quick repairs so you won't be tempted to permit simple problems to stay unaddressed.
Emergency Windows Server 2016 upgrade Support and Setup
Award Winning Setup and Support Windows Server 2016 Disaster Recovery Planning
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
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