Savannah Telecommuters Integration Support and Consulting
System Design, Implementation, Management and Call Center Consulting and Support Services
Enlarging your at-home workforce can have a major effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting SMBs to plan, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Savannah company to select the appropriate technologies and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Savannah, Georgia organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and unified management.
Infrastructure for Teleworkers
Setting up the network infrastructure needed for an at-home work environment can be especially complicated if you have to accommodate a combination of personal hardware such as desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online support for both outdated as well as current technologies in remote office solutions enables you to make efficient use of your existing infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services available from Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity makes it possible to create a safe tunnel for authorized remote employees to access IT assets situated at your company datacenter or in a public cloud. Progent can assist you to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow an at-home worker to view and use a data center computer's desktop. This technology provides network managers more control over the digital ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and support VPN tunnels, home wireless connectivity, and firewalls. Progent can provide top-tier online support for configuring home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by at-home employees to access their Internet router for work. This can cause throughput as well as cybersecurity problems. Progent can help businesses to resolve these issues by delivering expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless AP setup help.
- Internet access methods affect the speed and availability of connections between at-home workers and the corporate data center. Mission-critical applications may demand redundant Internet access in case the primary connection breaks. Progent offers expertise for identifying service providers, selecting appropriate service bundles, and setting up high-availability Internet connections. See Internet access integration services.
VoIP Solutions for an At-Home Workforce
Extending the corporate PBX environment to accommodate remote users is critical to supporting a productive work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can help organizations of all sizes to design or tune a remote IP voice service that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their existing Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager manages other mixed media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, visit CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, refer to CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and provide as-needed deployment and troubleshooting services.
Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from major technology companies enable online discussions, video and voice conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many companies use multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling app for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. To learn more about Progent's support expertise for Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to tune your network architecture to run them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, providing a powerful ecosystem of productivity apps that deliver a consistent user interface for exchanging information across a corporate network and on a wide selection of endpoint devices. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their first releases and can help your company to tune these flagship collaboration platforms to optimize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly called Azure Active Directory) for supporting its full range of capabilities. For additional information about Progent's consulting services for Microsoft Teams and Teams Premium, visit planning and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web sites to allow collaboration and information sharing by offering policy-driven delivery of content, business processes, and utilities for searching through enterprise-wide information silos. SharePoint permits you to create secure portals that allows at-home workers to see and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, refer to planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud storage service, similar to GoogleDrive. Remote users can save files to the OneDrive service, and co-workers can access them safely through a browser. Provided with Microsoft 365, OneDrive enables home employees to co-edit files. Revisions made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's support services for Microsoft OneDrive, visit Onedrive integration consulting.
Cloud Integration Services for At-Home Workers
Progent offers affordable remote support for helping businesses to create, manage and repair cohesive hybrid network architectures that combine physical data centers, teleworkers, branch offices, plus cloud services. Progent can provide top-tier consultant for all modes of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help at-home workers resolve issues with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for public cloud software and services that enables you to use infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure includes more than 100 cloud-based services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure for at-home workers by setting up and debugging firewalls and VPN IPsec tunnels. For information about Progent's support services for Microsoft Azure, refer to Microsoft Azure consulting services.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity software and cloud-based services available by subscription. Office apps and cloud services are provided in a selection of plans designed for customers ranging from students and small offices to major enterprises. Progent can provide fast and easy remote access to experts knowledgeable about Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the numerous subscription plans available for Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers top business value. To learn about Progent's support services for Microsoft 365, refer to Microsoft 365 integration support.
Microsoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of reduced costs for data center infrastructure, easier management, dynamic scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to operate transparently with on-premises deployments of Exchange, allowing you to create hybrid cloud/onsite networks. Progent's certified Exchange experts can provide occasional assistance to get you past challenging technical roadblocks and also offer comprehensive project management outsourcing to ensure your teleworkers have convenient and secure access to your Exchange Online deployment. For information Progent's support services for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's biggest source of cloud-based services. Progent can provide quick and economical online contact with cloud integration consultants who can help your business to design, deploy, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to create a high-uptime network model so your employees have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For information about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform is a leading set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help you to extend your existing IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your key apps cloud ready so your at-home workers can benefit fully from Google Cloud Platform services. Progent can assist you to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with GCP Storage, and streamline access management for teleworkers with GCP Cloud Identity. Progent's consultants can also assist your business to utilize GCP's unified management technology to administer and track your GCP ecosystem. To learn, go to Google Cloud Platform integration expertise.
Help Desk Call Center Support for At-Home Workers
A fast, enterprise-wide transition to a from-home business model, which could be driven by an epidemic or as a component of a business continuity plan, can overstretch even a high-performing in-house Call Center. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk services utilize Progent's extensive team of remote technical support experts along with enterprise-class ticketing and tracking software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 desktop technical support from service requests to trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to track or update the status of their current trouble tickets, add information, and upload screen captures and attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast escalation to Level 2 and Level 3 support experts to resolve advanced issues. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service allows your business to expand your existing Call Desk organization by splitting delivery of Call Desk support services transparently between your regular IT support staff and Progent's extensive team of PC support technicians and subject matter specialists. Progent's shared Support Desk service is based on a collective support solution utilizing the number one PSA platform for managing service requests and ticketing, assigning responsibility, monitoring progress, and producing management reports. To learn how Progent's Call Desk Supplementation Services can help your company to provide best-in-class desktop support to your teleworkers, refer to Progent's Help Desk supplementation Services.
Security and Compliance for At-Home Workers
At-home workers typically utilize their own devices and often operate in an unsecured physical environment. This increases their vulnerability to cyber attacks and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user training, and the development of security policies based on leading practices. Progent's veteran roster of cybersecurity solutions consultants can assist your business to plan, implement and manage an effective security solution that guards critical IT assets in environments that incorporate an at-home workforce.
Firewalls allow companies to create a network environment that can be securely utilized by on-premises users and by telecommuters, mobile employees, vendors, customers, and other stakeholders. Next-generation firewall appliances allow you to assign and control appropriate access rights to different groups of users and to expand your network and modify your security as your business evolves and as cyber threats grow more sophisticated. Progent works with both current and older firewall appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall integration services, visit firewall integration and support services.
Online Endpoint Monitoring makes it easy to track the disparate computers used by at-home workers and either reject or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on every protected endpoint, monitoring all activity and using state-of-the-art AI technology from SentinelOne to detect zero-day attacks on arrival. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the infected endpoint device from the corporate network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for telecommuters.
Progent's Duo authentication Managed Services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and give your password you are requested to confirm who you are on a device that only you possess and that uses a separate network channel. A wide selection of devices can be used for this second means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. For details about Duo identity validation services, go to Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can assess the vulnerability of your information system to all classes of outside and local security threats for an environment that includes at-home workers. Progent can run remote, automated cybersecurity inventory scanning for quickly and economically detecting a broad range of security gaps that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by data security professionals with top credentials such as CISM, CISSP, and GIAC, can help you to audit your operations and governance policies and review your IT architecture to allow you to implement the highest level of security for your remote workers.
Horizon3.ai's NodeZero Pentest Platform is a leading-edge penetration test (pentest) product family that supports autonomous threat assessment of your at-home environment and your internal and perimeter networks to help you identify, prioritize, fix, and verify security weaknesses before malicious hackers can take advantage of them. Progent's pentest experts can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also help you to harden your existing network security and can help you to design and implement a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, remote, and perimeter IT assets. To learn more details about Progent's vulnerability analysis solutions powered by on NodeZero's PEN test products, refer to Consulting Support for NodeZero's Penetration Test Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about critical areas to concentrate on for protecting a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection involves saving and recovering vital data in order to avoid data loss and reduce restoration time and effort in the event of storage system problems resulting from equipment breakdowns, programming glitches, operator error, cyber attack, or any other reason. Dependable data protection solutions can be especially difficult to architect and maintain in hybrid environments that combine local data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for teleworkers must cover multiple kinds of personally owned endpoints. Progent offers fast online access to experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and features granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity specialists can assist your company to produce, document and validate a DR/BC plan that includes the process of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager provides a centralized platform for safeguarding critical data by managing onsite, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and protecting off-premises computers and software. Remote endpoint computers can be personally owned or business owned. Network admins managing the enrolled endpoint computers of telecommuters can use Intune to deploy and authenticate applications on devices, push patches and certificates, configure policies for accessing data and resources, manage passwords, create VPN tunnels, determine how teleworkers share information, establish threat defense, ensure security compliance, and wipe corporate data from lost, stolen or decommissioned endpoint devices. Microsoft Intune runs with Apple iOS, Android, Windows, and macOS endpoints. For details about Microsoft Intune and how Progent can assist you to use this platform to administer the endpoint computers of your at-home workers, refer to Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that allows network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for authorization control, app management, and configuration management of endpoints. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a one-time purchase. Top features of VMware Workspace ONE include fast remote deployment of out-of-the-box notebooks, quick onboarding of new employees, policy setting and enforcement for all classes of endpoints, unifies reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based products. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Savannah, Georgia business, call
An index of content::
Barracuda Networks F400C Series Firewalls Cybersecurity Tech Services
Information systems Security Outsourcing Barracuda Networks SD-WAN
Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and Zero-Trust support with centralized management throughout your entire enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the expertise to serve as your go-to source for network guidance, maintenance, training, and cybersecurity consulting.
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Microsoft Windows 7 Upgrade System Consulting Services
Progent's Microsoft certified consultants can assist you to pilot
24x7x365 Skype for Business 2015 Network Consultants
Consultant Services Skype for Business video conferencing
Progent's consultants can provide online and onsite consulting services for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified information security experts can help you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.
SCDPM 2012 and Hyper-V Online Help
Configuration SCDPM 2012 Security
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist companies of all sizes to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for resolving particularly challenging problems, or comprehensive project management services. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Integration Services Microsoft Exchange 2003 Upgrade
Exchange Server 2003 Upgrade IT Consultants
Progent's Microsoft-certified professionals offer computer help and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, management, and support expertise for Microsoft Exchange 2003 Server include system design, installation, documentation, local and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.
After Hours Technical Consultant Meraki 802.11ac Access Point Upgrade
24/7 Meraki 802.11ax Access Point Computer Consulting
Progent's Meraki wireless access point consultants offer remote and on-premises support to help businesses of any size to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or device.
Technology Consulting iPhone and Exchange integration
Integration Support iPhone remote access
Progent can provide cost-effective online assistance to assist you to design, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the business value of your IT system.
Dynamics GP Great Plains Software Consultants
Dynamics GP/Great Plains Technology Consulting Services
Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool based, like all Microsoft financial tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains line, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its modular approach you can license only the functions you currently need, with the ability to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains Software support engineers can help you deploy, configure and administer Microsoft Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.
Microsoft 365 Hybrid Solutions Online Help
Microsoft 365 SharePoint Online Integration Technical Support
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of productivity apps and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of product bundles intended for markets from individuals and home offices to enterprises. Progent offers fast and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365 and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid networks that transparently combine on-premises and cloud-based resources.
Microsoft Experts SQL Server Integration Services Integration
Microsoft Expert SSIS Developer
Progent offers online and onsite consulting to assist you with any facet of business intelligence (BI) reporting from debugging or enhancing applications to planning and deploying a comprehensive business intelligence solution. Progent's BI consultants can help you to maintain your existing reporting system, help you to migrate databases and applications from a discontinued reporting product to a current one, and deliver as-needed online mentoring to meet your specific requirements. Progent's management reporting and analytics consultants offer expertise in the leading BI reporting and visualization platforms such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
After Hours Computer Network Support Group Cisco Firewall
Small Office Computer Consultants Online Cisco Certified CCIE
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software expertise.
Urgent Microsoft Exchange On-site Support
Microsoft Exchange 2000 Online Troubleshooting
Progent is among the most expert information technology consulting companies for creating email and messaging systems based on Exchange 2000. Progent specializes in helping small companies get the full advantages of Exchange 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
24-Hour Sun Solaris Upgrade Consultants
Biggest Upgrade Consultants Solaris-Windows
Progent can help you to plan and implement a smooth migration from a Solaris-based IT environment to a network powered by Windows and capable of supporting Microsoft's powerful office productivity software, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to preserve your information and reduce business disruption by designing an effective migration plan that protects your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing environment, migration planning and validation, Microsoft Exchange migration services, data and application migration, and processor and storage system migration and consolidation.
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Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
IT Consulting Work from Home
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Progent has two decades of background assisting small and medium-size organizations to plan, implement, tune, manage, and debug information networks that incorporate at-home workers.
Integration Services Operations Manager
Monitoring and Reporting Outsourcing
Medium-size businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network service programs, mid-size organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and online service. For companies with line-of-business environments who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide medium-size company networks enterprise-class availability, security and performance.
24-7 Consulting Colocation
Relocation Services
For large businesses, Progent can leverage internal network support groups by providing world-class experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can act as a transparent nearby extension of corporate IT management. Progent's enterprise support services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level service for multiple location network environments based on Enterprise Windows 2000. Progent can offer on-site consultants and specialists to help with a campus relocation or branch move, or a system designer to help with building or using an Internet Data Center or Hosting Facility.
Emergency Consult Google Cloud SQL
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Progent offers affordable remote and on-premises consulting to assist organizations to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Altaro VM Backup Planning Technical Support
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Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to plan, deploy, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
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Nephilim ransomware recovery Consult
Engineers Phobos ransomware recovery
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Enterprise hybrid cloud Services
Largest Consulting Services Enterprise hybrid cloud
Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that utilize on-premises resources as well as one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration services such as Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Remote Workers Video Conferencing Professionals
Remote Workforce Video Conferencing Technology Consulting Services
Progent can assist small and medium-size companies to implement and debug conferencing solutions to enable their at-home employees to interact efficiently with colleagues and clients.
Top Quality Online Microsoft Office 365 Training Consulting Services
24/7 Online Power BI Training Computer Network Providers
Progent's virtual classroom webinars offer small businesses the affordability, convenience, and versatility of virtual learning plus the proven training methods of experienced teachers who utilize advanced technology to reproduce live, participatory classrooms. Progent offers remote education for key desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and management information solutions including MS Dynamics GP; plus additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Online Support Microsoft System Center 2016
System Center 2016 and Hyper-V Integration Integration Services
Progent has over 20 years of background integrating, maintaining and troubleshooting the core components included with Microsoft System Center and can help you to design, deploy, support, and repair your System Center ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can help you to upgrade to the current edition of Microsoft System Center from an earlier one or from another IT management solution to deliver the benefits of enterprise-class provisioning, automation, security, plus infrastructure and critical application availability and performance monitoring.
Best QoS Test Lab Consultants
Project Management Test Lab Technology Professional
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or verifying business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent clients without sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Service Desk Sharing Troubleshooting
Virtual Service Desk Computer Engineer
Progent's Network Help Desk Outsourcing Services for PC desktop technical support are designed specifically for small businesses who need immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who must work within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Online Support SQL Server 2016 Express
SQL Server 2016 and Excel IT Services
SQL Server 2016 offers major enhancements in speed, scale, data security, high-availability, BOYD integration, plus built-in business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help organizations of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Ryuk ransomware protection and cleanup Professionals
24x7 Consultancy ransomware vulnerability report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information concerning your current security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that reduces your exposure to a ransomware attack and meets your company's needs.
24/7 Cisco Network Infrastructure Management Small Business Network Consulting Group
CCIE Expert Certified Network Management Soultions Computer Network Firms
Progent's Cisco-Premier network consultants can assist you to run Cisco's management utilities along with a selection of specialized third-party products to create a complete network management solution to keep your environment operating reliably, conserve expensive resources, protect your data, revive rapidly from device breakdown or deliberate attacks, and allow you to expand or reassign valuable resources intelligently and affordably as your business grows.
Top Ranked Telecommuter Cloud Integration Remote Troubleshooting
24x7x365 At Home Workforce Cloud Integration Remote Consulting
Progent can help small and medium-size companies to provision their remote workers with efficient integration with public cloud services.
Biggest Microsoft Office Word Services
Office Word VBA Developer
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of economical remote support services to help you to maintain your existing Microsoft Office Word environment or assist you to migrate to a newer version of Office Word. Support available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, interfacing Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and remote training sessions tailored for individuals or groups.
Live Communications Server 2007 Engineers
Microsoft Live Communications Server Services
MS Communications Server provides IM and Real Presence in a scalable, world-class package featuring advanced protection, seamless integration with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Communications Server offers cost savings and improved business efficiencies, increased individual output, and stronger IP protection. MS Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide online and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can assist your organization to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and implement a smooth upgrade that will add significant strategic value to your IT system
Desktop Technology Expert
PC Desktop Information Technology Installation Service
Progent can provide a variety of affordable online and on-premises support services to help you to deploy, manage, and troubleshoot desktops and handhelds powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.
Microsoft MCSA Positions
Network Engineers Contract Job Opportunities
Progent is hiring a variety of on-staff workers such as motivated MCSEs; network experts with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system design with backgrounds in mobile connectivity, wireless networking, high-availability environments, business continuity solutions, data protection, and server virtualization. We are also hiring workstation support technicians, off-site service specialists, and CISSP or CISA accredited security consultants. We are also seeking veteran managers and administrators who can operate efficiently in our high-growth, virtual office environment. Progent works with freelance professionals with proven knowledge and working experience in high-demand information technology areas beyond Progent's primary technical focus. Our Experts Group employs freelance consultants who offer consulting and development support for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; possess deep knowledge of popular platforms such as Linux derivatives, Apple OS, or Solaris, or offer expert help in technologies like telecom, web site design, EDI, web commerce, or database management. Freelance consultants premier by us cooperate with Progent's staff consultants to provide comprehensive solutions for small business networks.
MSP360 Managed Backup Technical Consultant
MSP360 GSuite Backup Troubleshooting
Progent can assist you to create, deploy and manage a backupup/restore solution based on MSP360 Backup technology to protect your IT resources residing on any leading public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss resulting from user mistakes, software flaws, malicious insiders, and external attacks such as ransomware.
Help and Support MOM 2007
24x7 Network Outsourcing
Even if your business has a small network services group and a limited IT budget, your information system can still have the same high availability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network consultants, the latest network management software for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital network applications and hardware up and running.
Professionals ProSight VM Security
VMware Security Consultants
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware.
Integration Support SharePoint Server 2003
Remote Information Technology Consulting SharePoint Portal Server
Progent's Microsoft-certified experts can provide companies of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint offers a central spot for your workers or customers to connect to, organize, share and interact with useful information, files, and applications and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they've created in a way that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can assist you to support your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Consult Exchange 2019 Disk Availability Group
Biggest Exchange 2019 Planning Technical Support Services
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
24/7/365 Exchange 2013 Management Network Consultants
Exchange 2013 DLP Remote Consulting
Exchange Server 2013 includes major enhancements to the capabilities of Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements favorably impact vital IT areas including manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.
After Hours CRISC Certified Risk and Information Systems Control Analyst Specialist
CRISC Certified Risk and Information Systems Control Consult
Progent can provide the services of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management strategy following best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.
Online Cisco Certified CCIE Software Recovery
Cisco Architecture Small Business Outsourcing
Progent offers fast online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can connect to your network using powerful remote diagnostic utilities to deliver fast and economical analysis and repair of critical network infrastructure issues.
scom 2016 alerts Computer Consultant
scom 2016 management packs Computer Consultants
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for critical workloads by offering centralized, cross-platform tracking of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's consulting group offers advanced remote and onsite expertise to help businesses of all sizes to design, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can help you to move to Operations Manager 2016 from older releases of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also help you extend your SCOM 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
DotNET Web Application Coder
MCSE Expert Certified .NET F# Development
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can build or enhance .NET apps quickly and affordably.
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