Expanding your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Fort Myers company to select the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent offers support services that go from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Fort Myers, Florida companies to with any facet of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security and compliance, data protection solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Expanding the company PBX system to accommodate teleworkers is vital to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or older platforms for VoIP management. Progent can help organizations of any size to design or tune a telecommuter VoIP service that delivers the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations tune their current Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software deployed throughout the network. CUCM supports other combined media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these solutions and provide on-demand integration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Fort Myers, Florida company, call 1-800-993-9400 or visit Contact Progent.